Gestão de ausências e redução de pessoal: estratégias para call center
Ausências e redução de pessoal fazem parte da rotina de gestão da equipe no seu contact center. Mas lidar com cada caso de forma estratégica pode reduzir os impactos negativos. Confira como você pode controlar ausências e reduções de pessoal para criar um ambiente de call center mais saudável.
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