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Tech Talks in Twenty is a new Genesys podcast series that focuses on the topics that you want to hear about most – topics like AI ethics, predictive routing, bots, innovations to Genesys solutions and more…and we cover it in just 20 minutes.
The podcast that explores the essence of customer experience, creativity and company culture through stories with numerous accomplished professionals.
The Consultant Podcast series from Genesys gives consultants, influencers, partners and customers insights into the latest technical and industry topics. Hosted by Scott Nagel, Genesys Consultant Program Manager, this monthly series is a must-listen for anyone who wants to stay on top of key industry trends, including Contact Center as a Service, workforce engagement management, AI, bots and more.
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