Meet our customer experience visionaries and experts

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Tony Bates

Chairman and CEO

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Barry O’Sullivan

Executive Vice President and General Manager, Digital and AI


Olivier Jouve

Executive Vice President and General Manager of Genesys Cloud CX

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Eva Majercsik

Chief People Officer

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Brian Swartz

Chief Financial Officer

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Joyce Kim

Chief Marketing Officer

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Eric Thomas

Global Diversity, Equity and Inclusion Officer

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Marylou Maco

Executive Vice President of Global Sales and Field Operations


Peter Graf

Chief Strategy Officer

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Scott Cravotta

Executive Vice President of Customer Success and Services


Jim René

Chief Legal Officer

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Bridgette McAdoo

Global Sustainability Officer

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John Hernandez

Executive Vice President and General Manager for Genesys Multicloud Solutions

Operating Committee

Tony Bates

Committee Chairman

Kelly Bodnar Battles

Committee Member

Tom Lister

Committee Member

David Tunnell

Committee Member

Arthur P. Johnson, Jr.

Committee Member

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