Global Offices

Find Genesys near you

North America

United States

California

Daly City

2001 Junipero Serra Boulevard Daly City, California 94014, United States

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Phone: +1.650.466.1100

Fax: +1.650.466.1260

Toll Free: 1.888.GENESYS

Irvine

18400 Von Karman Ave, Suite 700 Irvine, California 92612, United States

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Phone: 800.267.1364

Sales - California

Sales

Toll Free: 1.888.GENESYS

Training – Genesys University - California

Training – Genesys University

Phone: +1.650.466.2300

Fax: +1.650.466.1161

Email: [email protected]

Indiana

Indianapolis HQ 2

7635 Interactive Way Indianapolis, Indiana 46278, United States

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Indianapolis

7601 Interactive Way Indianapolis, Indiana 46278, United States

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Phone: +1 (317) 872.3000

Fax: +1 (317) 872.3000

Toll Free: 800.267.1364

Indianapolis W79th

5501 W79th Street Indianapolis, Indiana 46268, United States

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Maryland

Annapolis

900 Bestgate Rd Suite 210 Annapolis, Maryland 21401, United States

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Massachusetts

Burlington

Genesys 5th Floor 77 South Bedford Street Burlington, Massachusetts 01803, United States

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North Carolina

Durham

4307 Emperor Blvd Suite 300 Durham, North Carolina 27703, United States

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Phone: +1.317.872-3000

Fax: +1.317.872-3000

Utah

Salt Lake City

6975 Union Park Avenue, Suite 600, Cottonwood Heights, Utah 84047, United States

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Virginia

Chantilly

14399 Penrose Place,‎ 5th Floor Chantilly, Virginia 20151, United States

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Phone: +1.703.637.6000

Fax: +1.703.997.0314

Toll Free: 1.888 692-6435

Wisconsin

Madison

912 S. Paterson St., Suite 1 (912 Williamson St), Madison, Wisconsin 53703, United States

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Canada

New Brunswick

New Brunswick

50 Smythe Street Suite 2000 Saint John, New Brunswick E2L 0B8, Canada

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Phone: +1.506.637.3900

Fax: +1.506.637.3901

Toll Free: +1.888.GENESYS

Ontario

Ontario

Genesys Canada 1380 Rodick Road Suite 210 Markham, Ontario L3R 4G5, Canada

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Phone: +1.905.968.3300

Fax: +1.905.968.3400

Quebec

Quebec

1155 University Quebec, H3B 5L6 Canada

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Latin America

Argentina

Buenos Aires

Buenos Aires

Humboldt 1550, EP 3, Zip Code 1414 Buenos Aires, Argentina

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Phone: +54 11 5128 4514

Brazil

São Paulo

São Paulo

Av. Das Nações Unidas, 12.995 – 20º andar 04578-000 – São Paulo, SP Brazil

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Phone: +55 11 3197 8004

Chile

Santiago

Santiago

Edificio Millenium Vitacura 2939 - Oficina 1029 Las Condes - SCL, Chile

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Colombia

Bogotá

Bogotá

Calle 97A # 9A – 50 Edificio KDOS Oficina 602 Bogotá, Colombia

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Phone: +57 1 5085909

México

México

México

Monte Líbano 235, Lomas De Chapultepec, Postal code: 11000, México

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Phone: +52 55 53502115

Venezuela

Caracas

Caracas

7B 7th Floor Platinum Towers Caracas, Venezuela

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Phone: +58 212 9512489

Europe, Middle East and Africa

Belgium

Zaventem

Zaventem

Leonardo Da Vincilaan 9, 2nd floor (TOO) 1935 Zaventem Brussels, Belgium

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Czech Republic

Prague

Prague

Genesys Telecommunications Laboratories Stepanska 49 110 00 Prague 1, Czech Republic

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Phone: +420 228 881 017

Email: [email protected]

France

Brest

Brest

8 Rue de Kervézennec BP 82 802, 29228 Brest Cedex 2 France

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Paris

Paris

Genesys Telecommunications Labs France 65 rue Camille Desmoulins 92130 Issy les Moulineaux France

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Phone: +33 1 41 10 17 17

Fax: +33 1 46 45 49 74

Training – Genesys University - Paris

Training – Genesys University

Phone: +33 1 41 10 17 60

Fax: +33 1 41 10 17 18

Email: [email protected]

Germany

Frankfurt

Frankfurt

THE SQUAIRE 11 Floor: Bauteil 3, Ebene 09, Mietbereich 11.02, Frankfurt 12, D-60549 Frankfurt am Main, Germany

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Phone: +49 89 4512590

Munich

Munich

Genesys Telecommunications Lab. GmbH Joseph-Wild-Straße 20 81829 München Germany

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Phone: +49 89 451 259 0

Fax: +49 89 451 259 10

Greece, Balkans

Greece, Balkans - Sales

Greece, Balkans - Sales

Sales

Phone: +30 694 633 7804

Email: [email protected]

Ireland

Galway

Galway

2nd and 3rd Floors, Woodquay Court, Galway, Ireland

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Phone: +353 91 428 400

Israel

Tel Aviv

Tel Aviv

21A Habarzel Street, 4th floor Tel-Aviv 6971029, Israel

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Phone: +972 72 220 1800

Email: [email protected]

Italy

Milan

Milan

Via Torri Bianche 7 Edificio Faggio-6 piano Vimercate 20871 Italty

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Phone: +39 039 225 0400

Fax: +39 039 6858905

Training – Genesys University - Milan

Training – Genesys University

Phone: +39 02 94751782

Email: [email protected]

Rome

Rome

Genesys Telecommunications Italy c/o Eurosky Viale Giorgio Ribotta 21-00144 Roma, Italy

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Luxembourg

Luxembourg

Luxembourg

Dennemeyer & Associates S.A 55, rue des Bruyeres 1274 Howald Luxembourg

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Poland

Warsaw

Warsaw

Wronia 31 00-846 Warszawa Poland

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Phone: +48 22 255 29 00

Email: [email protected]

Warsaw - Sales

Sales

Phone: +48 22 307 2238

Russia

St. Petersburg

St. Petersburg

34,35, 36 - H, Baltis Plaza St. Petersburg, Russia

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Russia, Belarus, Ukraine, Kazakhstan - Sales

Russia, Belarus, Ukraine, Kazakhstan - Sales

Phone: +7(495) 283 95 74

Email: [email protected]

Saudi Arabia

Riyadh

Riyadh

Building 6, Suite 3, Al Oruba Street Corner Prince Turki Bin Abdulaziz St. Riyadh, Saudi Arabia

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Phone: +966 11 250 2900

Email: [email protected]

South Africa

Johannesburg

Johannesburg

Willow Wood Office Park, Block D, Corner 3rd Ave & Cedar Ave, Fourways, South Africa

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Email: [email protected]

Sales - Johannesburg

Sales

Email: [email protected]

Spain

Madrid

Madrid

Paseo de la Castellana 216
28046 Madrid, Spain

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Phone: +34 911 981 700

Fax: +34 91 732 08 79

Training – Genesys University - Madrid

Training – Genesys University

Phone: +33141101760

Fax: +34 91 732 0879

Email: [email protected]

Sweden

Stockholm

Stockholm

Genesys Telecommunications Laboratories AB Kungsgatan 6 111 43 Stockholm Sweden

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Phone: +46 844 68 07 78

Switzerland

Zürich

Zürich

Genesys International B.V., Zweigniederlassung Zürich Bellerivestrasse 11 CH-8008 Zürich Switzerland

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Phone: +41 43 508 80 78

The Netherlands

Naarden

Naarden

Gooimeer 6 – 02 1411 DD Naarden The Netherlands

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Phone: +31 20 650 0000

Email: [email protected]

Training – Genesys University - Naarden

Training – Genesys University

Phone: +31 35 625 72 26

The United Kingdom

Belfast

Belfast

The Linenhall building, 8th floor 32-38 Linenhall Street Belfast, Antrim, Northern Ireland BT2 8BG, The United Kingdom

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Birmingham

Birmingham

Ts4 Pinewood Business Park, Coleshill Road Marston Green, Birmingham, The United Kingdom B37 7HG

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London

London

Genesys Telecommunication Laboratories - Europe Ltd Building 4.1 Frimley Business Park, Frimley, Camberley, Surrey GU16 7SG, The United Kingdom

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Phone: +44 1276 457000

Fax: +44 1276 457001

Training – Genesys University - London

Training – Genesys University

Phone: +44 1276 457058

Fax: +44 1276 457001

Slough

Slough

7 The Grove - 8th floor, The Switch Slough, SL1 1QE The United Kingdom

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Turkey

Istanbul

Istanbul

Dr. Adnan Büyükdeniz Cad. No: 4 Akkom Office Park 2. Blok Kat.10 İstanbul, 34768 Ümraniye, 34768 Turkey

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Sales - Istanbul

Sales

Phone: +902129003228

Email: [email protected]

United Arab Emirates

Dubai

Dubai

Dubai Internet City, Building 1, 3rd Floor Office 306 Dubai, United Arab Emirates

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Phone: ‭(04) 450 6100

Email: [email protected]

Asia Pacific

Australia

Brisbane

Brisbane

Suite 22A, Level 2 Kings Row 2 40-52 McDougall St., Milton Queensland 4064, Australia

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Phone: +61 7 3368 6800

Canberra

Canberra

Level 1, The Realm, 18 National Circuit, Barton, Australian Capital Territory, 2600, Australia

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Melbourne

Melbourne

Level 17 60 Albert Road South Melbourne, Victoria 3205 Australia

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Perth

Perth

Interactive Intelligence International Pty Limited Level 28 AMP Tower 140 St. George Terrace Perth Western Australia 6000 Australia

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Sydney

Sydney

Level 20 141 Walker Street North Sydney, New South Wales 2060, Australia

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Phone: + 61 2 9463 8500

Email: [email protected]

Training – Genesys University - Sydney

Training – Genesys University

Email: [email protected]

China

Beijing

Beijing

Genesys Greater China Beijing Office Room 1908, 19th Floor, Silver Tower, No. 2 Dong San Huan North Road, Chao Yang District, Beijing, 100027, PR China

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Phone: +86 010 6410 9980

Email: [email protected]

Hong Kong

Hong Kong

Hong Kong, Grand Century Place - Mong Kok; Unit 1615-20, Level 16, Tower II, Grand Century Place, 193 Prince Edward Road West, Mongkok, Kowloon, Hong Kong

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Phone: +852 3001 7099

Email: [email protected]

Shanghai

Shanghai

Unit 10, Floor 23, Ciros Plaza, No. 388 Nanjing West Road, Putong District, Shanghai, China

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Phone: +86 021 6119 5892

Email: [email protected]

Taiwan Region

Taiwan Region

Taiwan Region

Phone: +886 2 7737 4009

Email: [email protected]

Training - Genesys University China

Training - Genesys University China

Training – Genesys University

Email: [email protected]

India

Bangalore

Bangalore

Genesys Telecom Labs India Pvt Ltd. Manyata Embassy Business Park, Ground Floor, E-1 Block, Beech Building., Outer Ring Rd., Nagawara, Bangalore, Karnataka - 560045, India

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Training – Genesys University - Bangalore

Training – Genesys University

Email: [email protected]

Chennai

Chennai

Genesys Telecom Labs India Pvt Ltd. Global Info City Park, Block C, 4th Floor, Plot No. 40, M.G.R Salai, Perungundi, Chennai - 600 096 - Tamil Nadu, India

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Phone: +91 44 4019 3500

Gurgaon

Gurgaon

Genesys Telecom Labs India Pvt. Ltd. Vatika Business Centre,Vatika Triangle, 2nd Floor,Block B, Sushant Lok-1, Mehrauli Gurgaon Road, Gurgaon - 122002, India

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Hyderabad

Hyderabad

Genesys Telecom Labs India Pvt. Ltd. 1st Floor, Santa Sriram Tech PSR Prime Towers, Adjacent to DLF Cyber City, Gachibowli, Hyderabad, Telangana - 500032, India

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Mumbai

Mumbai

Genesys Telecom Labs India Pvt. Ltd. Town Centre II, 2nd Floor-Unit No: 202, 203A, 203B Andheri Kurla Road, Near Mittal Industrial Estate, Andheri (E), Mumbai – 400 059 India

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Japan

Osaka

Osaka

Osaka Hankyu Terminal Building 5300012 Osaka 114 Shibata KitaKu OsakaShi 16F HankyuTerminal Building Japan

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Malaysia

Kuala Lumpur

Kuala Lumpur

Unit No:9.1 Level 9, Menara Prestige 1 Jalan Pinang 50450 Kuala Lumpur Malaysia

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Phone: +60 3 2776-3333

Fax: +60 3 2776-3343

New Zealand

Auckland

Auckland

8 Manhuhu Crescent Part Level 5 Auckland, New Zealand

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Phone: +64 9 307 5988

Wellington

Wellington

HP Tower Level 15 (Office 1532), 171 Featherston Street, Lambton, New Zealand, 6011

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Philippines

Manila

Manila

Level 16 Cyberpark Tower 1, Corner General Aguinaldo & McArthur Avenues, Araneta Center, Quezon City, Philippines, 1109

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Singapore

Singapore

Singapore

9 Raffles Place #34-01 Republic Plaza I Singapore 048619

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Phone: +65 6521 9521

Fax: + 65 6521 9524

South Korea

Seoul

Seoul

ASEM Tower 17F, 524 Bongeunsa-ro, Gangnam-gu, Seoul, South Korea

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Phone: +82 2 2056 2400

Fax: +82 2 556 2419

Thailand

Bangkok

Bangkok

Q House Lumpini Level 27 1 South Sathorn Road Tungmahamek Sathorn Bangkok 10120, Thailand

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Phone: +66 81 556 4018

Live Assistance

Live Assistance