Employee engagement
Take employee engagement and performance to new heights.
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Solutions
Genesys named a Visionary in the 2021 Gartner WEM Magic Quadrant.
By Industry
Banking
Transform banking engagement with seamless experiences across channels.
Government
Deliver on the promise of digital government.
Healthcare
Create secure, connected patient experiences at every touchpoint.
Retail
Personalize the shopping experience with a connected journey.
By Org Type
Enterprise
Manage complex experiences with enterprise contact center software.
SMB
Deliver big customer experiences with small business solutions.
Mid-sized
Drive custom experiences at scale with agile, flexible solutions.
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Resources
The event for creating happy customers.
Xperience isn't your typical user event. It's not about creating better users - it's about creating happy customers.
We Can Help
Improve customer experience
Learn how to serve customers where they are and guide them on more productive journeys.
Improve employee experience
Explore ways to engage and empower your team — because helping people is a great job.
Level up your technology
Maximize your customer experience technology to reach your goals and delight customers.
Grow your business
Win and keep customers with a blended approach to sales, marketing and support.
Explore
Events
Save the date for these upcoming Genesys events — virtual and in-person.
Blog and podcasts
Gain insights from customers, employees, industry thought leaders and more.
Webinars
Watch and listen your way to better customer experience and more connected moments.
Developer tools
Extend functionality without directly using an API. No programming required.
More resources
Live Assistance
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Customer Care
Genesys Careers