Helping you build lasting customer relationships

Learn more about what we do at Genesys

Great customer experience drives great business outcomes. More than 11,000 companies in over 100 countries trust Genesys. With Experience as a ServiceSM we help companies deliver seamless customer journeys and build lasting relationships. From marketing, to sales, to service—make every moment count.

Three Customer Service Megatrends in 2019: As AI Eats Jobs, Agents Are More Valued

A global presence

With offices in over 100 countries worldwide, Genesys helps customers deliver seamless customer journeys—no matter where they’re located.

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The world’s #1 customer experience platform

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We’ve been named a Glassdoor Employee Choice winner, a San Francisco Business Times/Silicon Valley Business Journal Top 25 Best Place to Work, and one of the SBI 10 Best Companies to Sell For.

A history of innovation and connection

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