4.3 Glassdoor rating
Find your place here
Invent the future of customer experience with a global team
that believes in integrity, giving your best and supporting each other to
achieve work and personal goals.
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Solutions
Genesys named a Leader in Gartner 2020 Magic Quadrant for CCaaS
By Industry
Retail
Connect your customer journey with omnichannel retail support.
Banking
Transform banking engagement with seamless experiences across channels.
Government
Deliver on the promise of digital government with Genesys.
Healthcare
Create secure, connected patient experiences at every touchpoint.
By Org Type
Enterprise
Manage complex experiences with enterprise contact center software.
SMB
Deliver big customer experiences with small business solutions.
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Resources
Get real-world CX survival secrets
Watch 20 videos from Virtual Xperience with tips and best practices for building trust and loyalty.
We Can Help
Improve customer experience
Learn how to serve customers where they are and guide them on more productive journeys.
Improve employee experience
Explore ways to engage and empower your team — because helping people is a great job.
Level up your technology
Maximize your customer experience technology to reach your goals and delight customers.
Grow your business
Win and keep customers with a blended approach to sales, marketing and support.
Explore
Events
Save the date for these upcoming Genesys events — virtual and in-person.
Blog and podcasts
Gain insights from customers, employees, industry thought leaders and more.
Webinars
Watch and listen your way to better customer experience and more connected moments.
Genesys guided tour
Explore the features and functionality of Genesys Cloud in this self-guided tour.
More resources
