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Why join us

Your potential is waiting

Your potential
is waiting

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Build something new with a world-class team

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Genesys is a global company employing over 6,000 people all striving for the same goal. And while we offer the great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work as we collaborate to create the future of customer experience.

This is your opportunity to not only play to your strengths, but to expand your comfort zone and add new skills. Genesys gives employees the ability to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

Learn about our culture

Be the one who creates
their dream job

Hear from Genesys leaders about how our team is creating technology that’s improving the experiences of billions of people around the world. Our vision for the future of customer experience is one where technology transforms how customers interact with brands, adding empathy into every aspect of the process.

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A world of opportunity, wherever you are

It’s time to be a part of something meaningful. You can play a significant role in building industry-leading customer experience technologies that are driving the success of companies worldwide. With more than 6,000 employees serving customers in over 100 countries, Genesys is a truly global company. There’s a place for you at Genesys at one of our offices or in a remote work environment.

Check for opportunities in your region

North America

Europe, Middle East, Africa

Latin America

Asia-Pacific

A company with a conscience

Diversity, equity and inclusion

We believe that our diversity is our strength. We embrace the differences between us because the power of empathy makes us stronger. And understanding others better is how we deliver the world’s best customer experiences.

Learn more about Diversity, Equity and Inclusion at Genesys here.

Impact together

Impact Together is our social impact program. It’s how we, as a team and as individuals, show up in our communities. We have the opportunity to set the pace as a philanthropic leader in the industry by focusing on four key pillars:

Community engagement | Crisis response | Planet | Reskilling and awareness

Sustainability

Every company makes an impact on the world; Genesys is committed to ensuring ours is a responsible and positive one. We’re actively building and executing sustainability processes that improve people’s lives, drive us toward being carbon-neutral and foster ethical practices.

Learn about our commitment to a sustainable future here.

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Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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About Genesys

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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