Frost & Sullivan Award
Genesys awarded Company of the Year
Identified as best in class in the North American sustainability contact center industry by Frost & Sullivan.
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In recognition of outstanding commitment to environmental responsibility and sustainable practices, Genesys is recognized with Frost & Sullivan’s 2023 Company of the Year Award for sustainability in the North American contact center industry.
This esteemed recognition serves as a testament to the collective effort and dedication of every individual within Genesys and is a reflection of our unwavering commitment to making a positive impact on our planet–ensuring a sustainable future for generations to come.
Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.