Frost & Sullivan Award

Genesys awarded Company of the Year

Identified as best in class in the North American sustainability contact center industry by Frost & Sullivan.

In recognition of outstanding commitment to environmental responsibility and sustainable practices, Genesys is recognized with Frost & Sullivan’s 2023 Company of the Year Award for sustainability in the North American contact center industry.

This esteemed recognition serves as a testament to the collective effort and dedication of every individual within Genesys and is a reflection of our unwavering commitment to making a positive impact on our planet–ensuring a sustainable future for generations to come.

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.