Genesys named a 2022 Forrester Wave leader in Customer Journey Orchestration. Get the report
Genesys named a Leader in the 2021 Magic Quadrant for Contact Center as a Service
Personalize the shopping experience with a connected journey.
Transform banking engagement with seamless experiences across channels.
Deliver on the promise of digital government.
Create secure, connected patient experiences at every touchpoint.
Manage complex experiences with enterprise contact center software.
Deliver big customer experiences with small business solutions.
Drive custom experiences at scale with agile, flexible solutions.
Run your contact center with software that makes great customer experience easy.
Be in touch anywhere, anytime with an all-in-one suite of digital channels.
Power your contact center with Genesys AI for personalized experiences at scale.
Attract, nurture and retain the best agents for your call center.
Craft a custom call center with apps and integrations.
Use journey data, analytics and orchestration to improve CX and business outcomes.
Power deeply connected experiences through the seamless, all-in-one contact center solution.
Deliver competitively superior customer experiences and digital transformation at scale.
Optimize customer journeys with an end-to-end customer journey management solution.
Existing Genesys partners can log into the portal now.
Reach new heights with your clients, offering them guidance and our market-leading solutions. Join us on the journey to Experience as a Service.
Set your customers up for long-term success with market-leading solutions from Genesys.
Benefit from our alliances with global technology brands and integrations with platforms your customers use.
Guide your clients to provide Super Human Service. Get the information you need to stay informed on all things Genesys.
Solve Genesys users' needs and enhance experiences by creating solutions and selling them in our AppFoundry Marketplace.
If you're looking for help implementing or expanding a Genesys solution, our global ecosystem of partners are ready to help.
for your contact center
We’re behind every customer smile.
We’re constantly innovating. See the latest customer and employee experience releases.
See how Genesys solutions meet and exceed modern security standards.
Choose a dedicated partner that works with you before, during and after your deployment.
Discover a community of continuous learning and innovation for customer experience professionals.
Create experiences rooted in empathy — to build trust and earn loyalty.
See how Genesys call center and customer experience solutions help businesses succeed.
Learn about Genesys and discover why we’re trusted by 7,000 companies worldwide.
The Forrester Wave™: Journey Orchestration Platforms
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximize your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Extend functionality without directly using an API. No programming required.
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06/28/2022
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Genesys Continues Momentum for Employee Engagement with Recognition as a Leader in Workforce Optimization (WFO) by Independent Research Firm
12/01/2021
CRN Women of the Channel Awards 2021
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