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Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

05/09/2019

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

05/06/2019

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

05/02/2019

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

04/23/2019

More announcements

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

No Jitter | 05/06/2019

PE-backed Genesys names Bates as CEO

The PE Hub Network | 05/06/2019

Genesys Names New CEO

Inside Indiana Business | 05/06/2019

Google’s AI Presence Grows in the Contact Center

No Jitter | 04/11/2019

More Genesys in the news

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Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

More awards

Blogs

Make Every Day Easier With a Cloud Contact Center

Merijn te Booij

May 24, 2019

The Dutch painter Piet Mondrian is famous for his pioneering abstract art, dominated by perpendicular lines and primary colors....

Keith Pearce

May 23, 2019

Earlier this month, Tony Bates joined Genesys as our Chief Executive Officer, succeeding Paul Segre, who will continue with...

Cameron Smith

May 23, 2019

Creating an amazing customer experience requires organization, planning and setting up both the infrastructure and workforce to...

Finalists Named in Genesys Customer Innovation Awards

Lara Booth

May 22, 2019

The best news is always when our customers make news. So, we’re happy to announce the finalists for the 14th annual Genesys...

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Events

G-Summit Europe 2019

Europe

Start Date:09/10/2019End Date:09/12/2019

G-Summit Seoul 2019

Seoul, South Korea

Start Date:08/22/2019End Date:One Day Event

G-Summit Bogota 2019

Bogota, Colombia

Start Date:08/01/2019End Date:One Day Event

G-Summit Melbourne 2019

Melbourne, Australia

Start Date:07/30/2019End Date:07/31/2019

More events

Check out Genesys
in the news

See what’s new with Genesys

Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

PE-backed Genesys names Bates as CEO

Genesys Names New CEO

Google’s AI Presence Grows in the Contact Center

All the brand elements
you need in one place

Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

Blogs

Make Every Day Easier With a Cloud Contact Center

At the Helm: Genesys CEO Tony Bates

Workforce Management and Customer Experience Go Hand in Hand

Finalists Named in Genesys Customer Innovation Awards

Events

G-Summit Europe 2019

G-Summit Seoul 2019

G-Summit Bogota 2019

G-Summit Melbourne 2019

Live Assistance

How can we help you today?

Live Assistance

Check out Genesys in the news

See what’s new with Genesys

Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

PE-backed Genesys names Bates as CEO

Genesys Names New CEO

Google’s AI Presence Grows in the Contact Center

All the brand elements you need in one place

Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

Blogs

Make Every Day Easier With a Cloud Contact Center

At the Helm: Genesys CEO Tony Bates

Workforce Management and Customer Experience Go Hand in Hand

Finalists Named in Genesys Customer Innovation Awards

Events

G-Summit Europe 2019

G-Summit Seoul 2019

G-Summit Bogota 2019

G-Summit Melbourne 2019

Live Assistance

How can we help you today?

Live Assistance

Check out Genesys
in the news

All the brand elements
you need in one place