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Register early, save big.Get a jump on 2020 and register for Xperience now. You’ll automatically be enrolled for updates throughout the year and be one of the first to secure a room at the Gaylord Rockies Resort. [genesysbutton gb_size="large" gb_style="customstyle" gb_fill_color="#26a69a" gb_text_color="#ffffff" gb_link="url:http%3A%2F%2Fwww.cvent.com%2Fd%2Fyyqmwy%2F4W|title:Register%20now||" css=".vc_custom_1560358277271{margin-top: 2em !important;}"] When: May 18-21, 2020 Location: Gaylord Rockies Resort & Convention Center in Aurora, ColoradoXperience19 was packed with powerful moments for one and all. Check it out!Relive Xperience19 Xperience more—watch a recap of main stage Xperience19 sessions with Genesys CEO Tony Bates and Peter Graf, Chief Product Officer. You’ll also see exclusive interviews with Merijn te Booji, CMO at Genesys, and Celeste Grade, Strategic Technology Partner Manager at Google—and much more. [mktoform cta_header="" cta_button="Watch Now" form_action="inline" form_format="horizontal" form_branding="contact-us" target=".thank-you" cid_id="7010d000001GaBrAAK"][rawcss raw_css="JTQwbWVkaWElMjhtYXgtd2lkdGglM0E3NjdweCUyOSUyMCU3QiUwQS5oaWRlLWJvcmRlci1tb2JpbGUlMjAudmNfY29sdW1uLWlubmVyJTIwJTdCJTBBJTIwJTIwJTIwJTIwYm9yZGVyLWxlZnQlM0ElMjAwJTIwJTIxaW1wb3J0YW50JTNCJTBBJTIwJTIwJTIwJTIwcGFkZGluZy1sZWZ0JTNBJTIwMTVweCUyMCUyMWltcG9ydGFudCUzQiUwQSUyMCUyMCUyMCUyMG1hcmdpbi1sZWZ0JTNBJTIwMCUyMCUyMWltcG9ydGFudCUzQiUwQSU3RCUwQSUwQSU3RA=="] About Genesys Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.Copyright © [cur_year] Genesys. All rights reserved. Terms of Use | Privacy Policy | Email Subscription

SpeakersAgendaVenue [genesysbutton gb_size="medium" gb_align="align-right" gb_link="url:%23register|title:Register||"] Genesys CX Tour: Minneapolis Customer Contact Center Made Easy November 21st - Minneapolis, MN [genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23register|title:Register%20now||"]Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two...You won't want to miss our Minneapolis stop!Discussion topics:Cloud Success Stories and Obstacles Why Cloud Technology Matters Demonstration of a Cloud-Native Contact Center Buy vs Build Emerging TechnologiesStop wondering and start knowing. Stay Connected Get the latest updates on the guest speakers, agenda and more on LinkedIn and Twitter.Agenda [bg#ff4f1f;c#ffffff;align-center]Time,[bg#ff4f1f;c#ffffff;align-center]Topics|3%3A00%20-%203%3A20,[align-center]Cloud%20Success%20Stories%20and%20Obstacles|3%3A20%20-%203%3A40,[align-center]Why%20Cloud%20Technology%20Matters|3%3A40%20-%204%3A20,[align-center]Demonstration%20of%20a%20Cloud-Native%20Contact%20Center|4%3A20%20-%204%3A30,[align-center]Buy%20vs%20Build|4%3A30%20-%205%3A00,[align-center]Emerging%20Technologies|5%3A00,[align-center]Reception%20to%20follow SpeakersBobbi ChesterSenior Director, Product Marketing, GenesysAbi ChandraSenior Director, Strategic Marketing, GenesysGenesys CX Tour Venue W Minneapolis – The Forshay Hotel 821 South Marquette Avenue, Minneapolis, MN 55402 [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:https%3A%2F%2Fwww.marriott.com%2Fhotels%2Fmaps%2Ftravel%2Fmspwh-w-minneapolis-the-foshay%2F|title:Find%20Out%20More|target:%20_blank|"] Register to attend our Genesys CX Tour in Minneapolis! Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations. [mktoform cta_header="Register now" cta_button="Save my spot" cms_hold="RG" form_action="inline" form_format="horizontal" form_branding="gray-theme" target=".thank-you" cid_id="7011T000001opLtQAI"] Thank you for registering. Thank you for registering for our Genesys CX Tour in Minneapolis, MN on November 21st! We look forward to seeing you there!Follow the conversation at: #GSummit18

SpeakersAgendaVenue [genesysbutton gb_size="medium" gb_align="align-right" gb_link="url:%23register|title:Register||"] Genesys CX Tour: Calgary AI Self Service November 20th 2019 - Calgary, AB [genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23register|title:Register%20now||"]Next Generation Self-serve is exploding with the advent of AI enabled bots, the internet of things, asynchronous messaging apps, and personal assistant platforms. Just when many were predicting the demise of voice self-service we are now seeing the emergence of digital voice via Amazon's Alexa, Google Home Hub, and many others. The choices are many and the path unclear in this brave new world of next gen self-serve.Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as learning what best practices are emerging in this ever evolving domain. Stay Connected Get the latest updates on the guest speakers, agenda and more on LinkedIn and Twitter.Agenda [bg#ff4f1f;c#ffffff;align-center]Time,[bg#ff4f1f;c#ffffff;align-center]Topics|8%3A00%20AM,[align-center]Networking|8%3A30%20-%2010%3A30%20AM,[align-center]Kick%20off%20intro%20Breakfast%20and%20Event%20Presentation SpeakersGordon SextonAI Practice ManagerGenesys CX Tour Venue Calgary Marriott Downtown Hotel 110 9 Ave SE, Calgary, AB T2G 5A6 [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:https%3A%2F%2Fwww.marriott.com%2Fhotels%2Fmaps%2Ftravel%2Fyycdt-calgary-marriott-downtown-hotel%2F|title:Find%20Out%20More|target:%20_blank|"] Register to attend our Genesys CX Tour in Calgary! Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as what best practices are emerging in this ever evolving domain. [mktoform cta_header="Register now" cta_button="Save my spot" cms_hold="RG" form_action="inline" form_format="horizontal" form_branding="gray-theme" target=".thank-you" cid_id="7011T000001op5gQAA"] Thank you for registering. Thank you for registering for our Genesys CX Tour in Calgary on November 20th! We look forward to seeing you there!Follow the conversation at: #GSummit18