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Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

05/09/2019

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

05/06/2019

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

05/02/2019

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

04/23/2019

More announcements

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

No Jitter | 05/06/2019

PE-backed Genesys names Bates as CEO

The PE Hub Network | 05/06/2019

Genesys Names New CEO

Inside Indiana Business | 05/06/2019

Google’s AI Presence Grows in the Contact Center

No Jitter | 04/11/2019

More Genesys in the news

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Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

More awards

Blogs

Finalists Named in Genesys Customer Innovation Awards

Lara Booth

May 22, 2019

The best news is always when our customers make news. So, we’re happy to announce the finalists for the 14th annual Genesys...

Lara Booth

May 21, 2019

Imagine being able to migrate easily from your outdated contact center systems to a modern, omnichannel customer experience...

Gina Clarkin

May 20, 2019

Comedian Henny Youngman once said, “If at first you don’t succeed… so much for skydiving.” The stakes are high, and there...

Conversational IVR for Intuitive Customer Self-Service

Denise Hamilton

May 20, 2019

Self-service is often the front door that customers go through when they want to engage with your business. But how those...

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Events

G-Summit Europe 2019

Europe

Start Date:09/10/2019End Date:09/12/2019

G-Summit Seoul 2019

Seoul, South Korea

Start Date:08/22/2019End Date:One Day Event

G-Summit Bogota 2019

Bogota, Colombia

Start Date:08/01/2019End Date:One Day Event

G-Summit Melbourne 2019

Melbourne, Australia

Start Date:07/30/2019End Date:07/31/2019

More events

Check out Genesys
in the news

See what’s new with Genesys

Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

PE-backed Genesys names Bates as CEO

Genesys Names New CEO

Google’s AI Presence Grows in the Contact Center

All the brand elements
you need in one place

Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

Blogs

Finalists Named in Genesys Customer Innovation Awards

Imagine if… You could replace legacy platforms with a single solution

Make the Jump to a Modern Customer Experience Platform

Conversational IVR for Intuitive Customer Self-Service

Events

G-Summit Europe 2019

G-Summit Seoul 2019

G-Summit Bogota 2019

G-Summit Melbourne 2019

Live Assistance

How can we help you today?

Live Assistance

Check out Genesys in the news

See what’s new with Genesys

Latest announcements

Only 30% of Midsized Call Centers Are Confident in Ability to Meet Customer Needs

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

Genesys Calls All Customer Experience Professionals to Denver June 10 to 13 to New Signature Event, Xperience19

65% of U.S. Government Agency Employees Cite Customer Experience as a Priority

Genesys in the news

Genesys Taps Former Cisco, Microsoft, Skype Exec as CEO

PE-backed Genesys names Bates as CEO

Genesys Names New CEO

Google’s AI Presence Grows in the Contact Center

All the brand elements you need in one place

Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

Blogs

Finalists Named in Genesys Customer Innovation Awards

Imagine if… You could replace legacy platforms with a single solution

Make the Jump to a Modern Customer Experience Platform

Conversational IVR for Intuitive Customer Self-Service

Events

G-Summit Europe 2019

G-Summit Seoul 2019

G-Summit Bogota 2019

G-Summit Melbourne 2019

Live Assistance

How can we help you today?

Live Assistance

Check out Genesys
in the news

All the brand elements
you need in one place