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Latest announcements

06/19/2018

Create Better Business Results Through AI-powered Customer Experiences

06/12/2018

What's the REAL Risk in Legacy Contact Centers?

05/24/2018

Genesys Speeds and Simplifies Compliance with GDPR for PureCloud Customers Worldwide

05/21/2018

Genesys Recognized for Tenth Consecutive Time as a Leader in Gartner's Annual Magic Quadrant for Contact Center Infrastructure, Worldwide

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Genesys in the news

Artificial Intelligence, Real Impact

Hospitality Technology | 05/15/2018

Avaya cloud revenue grows, but profitability remains elusive

TechTarget | 05/11/2018

Cloud Contact Center, SMS, VoIP Save the Day

No Jitter | 05/10/2018

Women in Tech: Stronger Than Ever in 2018

No Jitter | 05/08/2018

More Genesys in the news

Award-winning products and organization

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

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Blogs

June 21, 2018

The Gordian Knot of Customer Engagement

June 21, 2018

Innovation Spotlight: Native Enhancements to the Genesys PureConnect Platform

June 20, 2018

CX Heroes: Highlighting the Human Touch in Customer Service

June 20, 2018

Voya Transformation Delivers More Value for Customers

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Events

CX19

Denver, CO

Start Date:06/10/2019End Date:06/13/2019

G-Summit Chicago 2018

Chicago, IL

Start Date:11/14/2018End Date:11/14/2018

G-Summit Athens 2018

Athens, Greece

Start Date:11/01/2018End Date:11/01/2018

CX Leaders Council APAC

Port Douglas, Great Barrier Reef, Australia

Start Date:10/25/2018End Date:10/26/2018

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