By industry
Retail
Personalize the shopping experience with a connected journey.
Financial services
Transform banking engagement with seamless experiences across channels.
Government
Deliver on the promise of digital government.
Healthcare
Create secure, connected patient experiences at every touchpoint.
Checklist
Assess your readiness to make the move and identify important gaps before you begin
Moving to the cloud is inevitable for on-premises businesses for many good reasons. Cloud has the potential to bring a premises-based business much more successful outcomes than previously possible. But migration is a process, and you won’t get there by tackling everything at once. Â
Take a long-term view of your plan before you attempt short-term changes. Prioritizing what matters most to your business — and being prepared for the unexpected — is time well spent.  Â
Review our checklist and fill those gaps in your migration plan.
Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
