Genesys Cloud on-demand demo:

CX Cloud from Genesys and Salesforce

Unify CRM, WEM and CCaaS
like never before

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Benefits

Build a supportive culture that helps retain employees
Increase agent efficiency and eliminate application switching
Improve CX personalization and customer satisfaction
Consolidate systems and lower costs
Reduce the development burden on your IT and analyst teams
Strengthen and expand your global footprint

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.