Apple Messages for Business offers a range of interactive elements that make conversations more engaging and productive. Examples include:
Forms – Create multi-step flows that let customers share detailed information directly within the chat.
Time Picker – Allow customers to book appointments by selecting available time slots. Conflicts from their local calendar are displayed to help them choose the best option; and once it’s confirmed, they can view location details, get directions, or add the event to their calendar.
List Picker – Present a catalog of items with images, names, and descriptions so customers can select one or multiple options as part of their reply.