Research report

Genesys named a leader in the Fall 2020 G2 Grid® Report for Contact Centre Operations

Real users weigh in. Genesys solutions deliver.

G2 Grid® represents real contact centre software users. It rates products algorithmically, based on data sourced from G2 users’ product reviews and aggregated from online sources and social networks.

Get the G2 Grid® report for contact centre operations software now.

  • See how various contact centre products stack up based on real user experiences.
  • Compare integration abilities and contact centre features to support your agents and sales teams.
  • Select the right contact centre software for your needs.

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