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Four examples of exceptional patient experiences in healthcare

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Only 32% of patients feel their provider “knows them.” Healthcare providers have a challenge — and an opportunity — to know and serve patients better.

Innovative technology presents a solution to these challenges. Download the ebook to see how four global healthcare providers use Genesys to:

Improve ROI over 200%
Increase member satisfaction
Reduce handle time, wait time and support costs
And much more

Genesys Cloud

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.