A practical guide to messaging apps

Engage with your customers on the channels they prefer

I would like someone to reach out to me

Top messaging apps have billions of users and are popular with all demographics. Plus, you likely use them to run ads. Build your digital presence on the apps your target audiences use most — and make it easy for them to connect.

Download the guide and learn how to:

Implement popular apps like WhatsApp, Facebook Messenger, Apple Business Chat and Line
Build more complete digital conversations
Measure results for continuous improvement

Genesys Cloud

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.