Frost Radar™: Workforce Optimisation Solutions, 2023 report

See why Genesys was named a Leader

The “Frost Radar™: Workforce Optimisation Solutions, 2023” report evaluates vendors on their innovation and growth in the workforce optimisation (WFO) category, and we’re proud to say Frost & Sullivan recognised Genesys as a Leader.

Leaders are leaders for a reason. Trust the results and start investing in your greatest asset — your employees — with an artificial intelligence-powered, integrated Contact Centre as a Service and workforce engagement management solution that’s committed to innovation. Genesys Workforce Engagement Management has a full suite of capabilities to engage employees and to support quality, resource and performance management. It’s built on a secure cloud-native platform, so it’s accessible anytime, from anywhere.

To learn why Genesys was named a Leader, get the full report.