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Latest announcements

10/20/2021

Consumers to Businesses: Your Customer Service is Trying Too Hard, and Not Where it Matters

09/14/2021

69% of Australians Believe a Company is Only as Good as its Customer Service, Genesys Report Finds

09/08/2021

Genesys unveils winners of 16th annual Customer Innovation Awards; Leading Australian and New Zealand organisations recognised for CX excellence

09/02/2021

Genesys appoints Assaf Tarnopolsky as Senior Vice President and General Manager of APAC

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Award-winning products and organisation

11/15/2018

Gartner names Genesys a Leader in the 2018 Market Share Analysis: Customer Experience and Relationship Management Software, Worldwide, 2017

11/07/2018

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center as a Service

11/01/2018

Gartner names Genesys a Leader in the 2018 Magic Quadrant for Contact Center Infrastructure

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