Australia – Sydney
Level 20, 141 Walker Street, North Sydney, NSW 2060, Australia
New Zealand – Auckland
Level 5 / Suite 2, 8 Mahuhu Cresent, Auckland 1010, New Zealand
COVID-19 impact. Information here
Choose the contact centre platform for rapid innovation — ideal for organisations of any industry or size.
We’re constantly innovating. See the latest customer and employee experience releases.
See how Genesys solutions meet and exceed modern security standards.
Add value and functionality fast through our AppFoundry Marketplace.
Extend functionality without directly using an API. No programming required.
Consult the experts and get the tools for seamless cloud-to-cloud migrations.
Smooth your move to the cloud with experience, expertise and a personalised plan.
Take your Genesys experience to the next level. See what’s possible.
Run your contact centre with software that makes great customer experience easy.
Give customer emails the attention they deserve with better management tools.
Make your website a conversation starter with live chat and solve issues in real time.
Keep the (two-way) conversation going on your customers’ favorite messaging apps.
Give your customers 24/7 self-serve assistance with intelligent automation.
Build better bots with natural language understanding for smart self-service.
Craft a custom call center with apps and integrations.
Attract, nurture and retain the best agents for your call centre.
Power deeply connected experiences through the seamless, all-in-one contact centre solution.
Deliver competitively superior customer experiences and digital transformation at any scale.
The best brands in Asia Pacific innovate with Genesys.
Choose a dedicated partner that works with you before, during and after your deployment.
Join us in celebrating heroes in headsets — the agents who go above and beyond.
A community of continuous learning and innovation for customer experience professionals.
Learn about Genesys and discover why we’re trusted by 11,000 companies worldwide.
See how Genesys call centre and customer experience solutions help businesses succeed.
Find the right Genesys partner or join our partner network. We’ll help you reach your goals, together.
Create experiences rooted in empathy — to build trust and earn loyalty.
Watch Virtual G-Summit on-demand to gain access to videos with tips, insights and best practices to keep your business moving forward.
Learn how to serve customers where they are and guide them on more productive journeys.
Explore ways to engage and empower your team — because helping people is a great job.
Maximise your customer experience technology to reach your goals and delight customers.
Win and keep customers with a blended approach to sales, marketing and support.
Save the date for these upcoming Genesys events — virtual and in-person.
Gain insights from customers, employees, industry thought leaders and more.
Watch and listen your way to better customer experience and more connected moments.
Explore the features and functionality of Genesys Cloud in this self-guided tour.
A Genesys representative will be in contact with you shortly.
Level 20, 141 Walker Street, North Sydney, NSW 2060, Australia
Level 5 / Suite 2, 8 Mahuhu Cresent, Auckland 1010, New Zealand
4/F Lee Garden 3, 1 Sunning Road, Causeway Bay, Hong Kong, China
Global Info City Park, Block C, 4th Floor, Plot No. 40, M.G.R
Salai, Perungundi, Chennai, 600 096, Tamil Nadu, India
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility.
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