Get the answers you need

Request a demo

Try for free

ROI calculator

Genesys is proud to be the global leader in omnichannel customer experience and contact centre solutions. If you are considering taking your customer experience to the next level or just want more information on contact centre solutions, it’s easy to get answers to your questions. Simply fill out the form or for immediate assistance call us: +65 6521 9521.

Genesys Telecommunications

9 Raffles Place
#34-01 Republic Plaza I
Singapore 048619

Phone: +65 6521 9521
Fax: + 65 6521 9524

TALK TO A CX EXPERT

Find your nearest Genesys office

Americas

Europe, Middle East & Africa

Asia Pacific

Americas

United States

California

Daly City
2001 Junipero Serra Blvd
Daly City, CA 94014
Toll Free: 1.888.GENESYS
Phone: +1.650.466.1100
Fax: +1.650.466.1260

Irvine
18400 Von Karman Ave.,
Suite 700 Irvine, CA 92612
Phone: 800.267.1364

Sales
Toll Free: 1.888.GENESYS

Training – Genesys University
Phone: +1.650.466.2300
Fax: +1.650.466.1161
Email: Training-Registration@genesys.com

Florida

Brickell City Centre, 78 SW 7^th Street Miami, WeWork STG 9136, Miami, FL 33130
Toll Free: 866.396.2599
Main Number: +1.904.680.7100
Fax: +1.904.680.7139

Indiana

7601 Interactive Way
Indianapolis, IN 46278
Phone & Fax: +1 (317) 872.3000
Toll Free: 800.267.1364

7635 Interactive Way, Suite 400
Indianapolis, IN 46278
Phone & Fax: +1 (317) 872.3000
Toll Free: 800.267.1364

Maryland

900 Bestgate Rd, Suite 210
Annapolis, MD 21401

Massachusetts

77 South Bedford Street, 5th Floor
Burlington, MA 01803 USA

North Carolina

4307 Emperor Blvd, Suite 300
Durham, North Carolina 27703
Phone/Fax: +1.317.872-3000

Utah

6415 South 3000 East
Suite 300
Salt Lake City, UT 84121

Virginia

14399 Penrose Place,‎ 5th Floor
Chantilly, VA 20151
Toll Free: 1.888 692-6435
Phone: +1.703.637.6000
Fax: +1.703.997.0314

Wisconsin

912 S. Paterson Street, Ste. 1, Madison, WI 53703

Canada

New Brunswick

50 Smythe Street Suite 2000
Saint John, N.B. E2L 0B8, Canada
Toll Free: +1.888.GENESYS
Phone: +1.506.637.3900
Fax: +1.506.637.3901

Ontario

1380 Rodick Road
Suite 201 Markham,
ON L3R 4G5, Canada
Phone: +1.905.968.3300
Fax: +1.905.968.3400

Argentina

Brazil

Chile

Colombia

Buenos Aires

Humboldt 1509, 5th floor (C1414CTM)
Buenos Aires, Argentina
Phone: +54 11 5128 4514

São Paulo

Av. Das Nações Unidas, 12.995 – 20º andar 04578-000
São Paulo, SP
Phone: +55 11 3197 8004

Santiago

Edificio Millenium
Vitacura 2939 – Oficina 1029
Las Condes – Chile

Bogotá

Calle 97A # 9A – 50 Edificio KDOS Oficina 602
Bogotá, Colombia
Phone: +57 1 5085909

México

Venezuela

México City

Monte Líbano 235, Lomas De Chapultepec 11000
Phone: +52 55 41706534

Caracas

Final de la Av. Venezuela
El Rosal Edificio Platinum II
Piso 7, Oficina 7B
Phone: +58 212 9512489

Europe, Middle East & Africa

Belgium

France

Brussels

Leonardo Da Vincilaan 9, 2nd floor
(TOO) 1935 Zaventem
Sales Phone: +31 20 808 70 2

Paris

Genesys Telecommunications Labs France
65 rue Camille Desmoulins
92130 Issy les Moulineaux
France
Phone: +33 1 41 10 17 17
Fax: +33 1 46 45 49 74

Sales
Phone: +33 1 84 88 49 52
Training – Genesys University
Phone: +33 1 41 10 17 60
Fax: +33 1 41 10 17 18
Email: Training.France@genesys.com

Brest

8 Rue de Kervezennec BP 82802, 29228, Brest, Cedex, 2 France

Germany

Italy

Munich

Genesys Telecommunications Lab. GmbH
Joseph-Wild- Straße 20
81829 München Germany
Phone: +49 89 451 259 0
Fax: +49 89 451 259 10

Sales
Phone: +49 89 380 380 74

Frankfurt

Lurgiallee 14
60439 Frankfurt am Main
Germany
Phone: +49 69 9510 660

Milan

Genesys Telecommunications Italy
Via Torri Bianche 7
Edificio Faggio-6 piano
20871 Vimercate (MB)
Phone: +39 02 94751800
Fax: +39 039 6858905

Sales
Phone: +39 02 947 51551

Training – Genesys University
Phone: +39 02 94751782
Email: Training.Italy@genesys.com

Rome

Genesys Telecommunications Italy
c/o Eurosky viale Giorgio Ribotta 21 lato A ovest 00144 Roma
Phone: +39 06 93563461

Spain

Sweden

Switzerland

The Netherlands

Madrid

Paseo de la Castellana 216
28046 Madrid
Phone: +34 911 981 700
Fax: +34 91 732 08 79

Training – Genesys University
Phone: +33141101760
Fax: +34 91 732 0879
Email: Training.Spain@genesys.com
Edificio Cuzco IV

Paseo de la Castellana Nº141, Planta 5
CP: 28046 – Madrid (España)
Phone: +34 91 572 6755
Fax: +34 91 572 6621

Stockholm

Kungsgatan 6
111 43 Stockholm, Sweden

Sales
Phone: +46 844 68 07 78

Zürich

Genesys Interanational BV
Bellerivestrasse11
CH-8008 Zürich
Phone: 0041435444445

Naarden

Gooimeer 6 – 02
1411 DD NAARDEN
Phone: +31 35 625 7230
Email: reception.NL@genesys.com

Sales
Phone: +31 20 808 70 24

Training – Genesys University
Phone: +31 35 625 72 26

The United Kingdom

London

Genesys Telecommunication Laboratories – Europe Ltd
Building 4.1 Frimley Business Park, Frimley, Camberley, Surrey GU16 7SG
Phone: +44 1276 457000
Fax: +44 1276 457001

Sales
Phone: +44 2 0380 83999

Training – Genesys University
Phone: +44 1276 457058
Fax: +44 1276 457001

Belfast

The Linenhall building, 8th floor
32-38 Linenhall Street
Belfast, Antrim, Northern Ireland BT2 8BG

Birmingham

TS4 Pinewood Business Park, Coleshill Road
Solihull Birmingham
West Midlands B37 7HG UK

Slough

The Switch, Genesys 8^th Fl., 1-7 the Grove, Slough, Berkshire SL11QP

Czech Republic

Poland

Russia, Belarus, Ukraine, Kazakhstan

Greece, Balkans

Prague

Stepanska 49
110 00 Prague 1, Czech Republic
Phone: +420 228 881 017
Email: ECEME@genesys.com

Warsaw

Genesys Telecommunications Laboratories Sp. z o.o.
ul. Hrubieszowska 2
02-209 Warszawa, Poland
Phone: 48 2 2307 2238
Email: GenesysPL@genesys.com

Gdanski Business Center B
ul. Inflancka 4
00-189 Warszawa, Poland
Phone:+48 22 25 52 900
Fax:+48 22 583 95 01

Sales
Phone: +7(499) 918 6567
Email: CIS@genesys.com

Sales
Phone: +30 694 633 7804
Email: GenesysGR@genesys.com

Israel

Middle East

Saudi Arabia

Turkey

Tel Aviv

21A Habarzel Street, 4th floor
Tel-Aviv 6971029
Phone: +972 72 220 1800

Sales
Phone: +97316199451
Email: Sales.ME@genesys.com

Riyadh

Building 6, Suite No. 3 Al Oruba Street Corner Prince Turki Bin Abdulaziz Street
Riyadh, Saudi Arabia
Phone: +966 11 250 2922
Fax: +966 11 250 2922

İstanbul

Dr. Adnan Büyükdeniz Cad. No: 4
Akkom Office Park 2. Blok Kat.10
İstanbul, 34768 Ümraniye, 34768

Sales
Phone: +902129003228
Email: GenesysTR@genesys.com

United Arab Emirates

South Africa

Dubai

Dubai Internet City, building 1, office 306.

Dubai, UAE

Phone : ‭(04) 450 6100

Johannesburg

Building 7 Tuscany Office Park
6 Coombe Place Rivonia, Gauteng
South Africa 2128
Phone: +27 87 740 0900

Sales
Tel: +27213003769
Email: GenesysSEA@genesys.com

Asia Pacific

Australia

Perth

AMP Tower Level 28
140 St Georges Terrace
Perth WA 6000
Australia

Sydney

Genesys Laboratories Australasia Pty Ltd
Level 20 141 Walker Street North Sydney, NSW 2060
Phone: + 61 2 8918 4800
Fax: + 61 2 9954 3751
Email: marketing-anz@genesys.com

Training – Genesys University
Email: Training.APAC@genesys.com

Victoria

Level 17
60 Albert Road
South Melbourne VIC 3205
Australia

Brisbane

Level 2, Kings Row 2,
50 McDougall Street
Brisbane, QLD, 4064
Australia
Phone: +61 7 3368 6800

New Zealand

Auckland

Level 5, Suite 2
8 Mahuhu Cresent,
Auckland 1010, New Zealand
Phone: +64 9 307 5988

Wellington

HP Tower 171, Level 15
Featherston Street
Lambton 6011, New Zealand

Southeast Asia

Bangkok

Q House Lumpini Level 27
1 South Sathorn Road
Tungmahamek Sathorn
Bangkok 10120 Thailand
Phone: +66 92 717 8889

Kuala Lumpur

Unit No 9.1, Level 9,
Menara Prestige,
No: 1 Jalan Pinang,
50450 Kuala Lumpur
Phone: +60 3 2776-3333
Fax: +60 3 2776-3343

Sales
Phone: +603 9212 1966

Manila

Level 16 Cyberpark Tower 1
Corner Aguinaldo & McArthur Avenues Araneta Center
Quezon City, Phillipines 1109

Singapore

Genesys Telecommunications Laboratories Asia Pte Ltd
9 Raffles Place #34-01 Republic Plaza I Singapore 048619
Phone: +65 6521 9521
Fax: + 65 6521 9524

India

Bangalore

Genesys Telecom Labs India Pvt Ltd.
Manyata Embassy Business Park, Ground Floor, E-1 Block, Beech Building., Outer Ring Rd.,
Nagawara Bangalore, Karnataka – 560045