Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Watch the opening keynote live

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A New Approach to Back-Office Optimisation

Driving growth requires three elements: people, process and technology. Yet, many businesses focus mainly on process and technology.

Traditional back office management tools—CRM, workflow and business process applications– can’t put your business ahead.  When they pass tasks to people you lose visibility, efficiency, and customer satisfaction.

See how increased focus on this human side of business process automation:

  • Improves workforce productivity and satisfaction
  • Reduces operational costs
  • Increases sales conversions
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