Genesys Global Strategic Alliances elevate your omnichannel transformation

Partner with experts to enhance your customer experience

Genesys Global Strategic Alliances are world-class, leading companies that deliver significant expertise and market presence in strategic areas of focus for you and Genesys. Gain access to services that elevate your transformation to an omnichannel customer experience.

Find a Global Strategic Alliance partner

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Accenture

With unparalleled experience, comprehensive capabilities across industries and business functionalities, as well as broad research on the world’s most successful companies, Accenture works help you find future value and growth in a digital world.

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Amazon Web Services

Together, Amazon Web Services and Genesys provide companies of all sizes with a powerful technology platform to create extraordinary customer experiences with speed, scale, and resiliency. Accelerate your adoption of AWS and deliver more connected customer and employee journeys.

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IBM

Offering best-in-class integrated solutions, the IBM and Genesys Alliance brings you technologies to transform your engagements across customer touchpoints and communication channels.

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Microsoft

Microsoft and Genesys bring together best-in-class contact centre capabilities and unified communications solutions to help you deliver orchestrated customer engagement—in every customer interaction and journey.

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NTT

We create superior customer journeys by connecting your customers to your business whenever and wherever they are. With our 25-year leading partnership and unique global gold status, we have delivered over 330 collaborative engagements across 65% of global leading brands. Together we able to deliver and manage intelligent experience-centric business strategies; creating powerful connections achieving greater customer and business value.

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Orange Business Services

Orange Business Services, together with Genesys, offer a wide portfolio of solutions dedicated to helping you meet your objectives around satisfaction, loyalty and cost optimisation.

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Verizon

We deliver Genesys Cloud CX solutions that offer our customers the ability to deliver brand-defining customer experiences (CX) on an end-to-end, cloud-based platform with remote access that takes advantage of Verizon’s award winning network. As a Genesys Gold Partner for 25 years, Verizon has helped enterprises accelerate the digital transformation of their CX with Genesys contact centre solutions.

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