Customers rank Genesys a leader in the Fall 2019 G2 Grid^® Report for Contact Centre Infrastructure Software

The people have spoken. G2 reviews place Genesys Cloud CX^TM, PureConnect^TM and Genesys^TM products in the Leaders quadrant.

I would like someone to reach out to me

G2 Grid® represents the democratic voice of real contact centre software users. It rates products algorithmically, based on data sourced from G2 users’ product reviews and aggregated from online sources and social networks.

Get the G2 Grid® report for Contact Centre Infrastructure (CCI) software now.

See how various contact centre products stack up based on real user experiences
Compare features for CCI platforms as well as inbound and outbound call centres
Select the right contact centre software for your needs

Here’s what G2 reviewers say about Genesys products:

Complete suite of capabilities.

– Gerardo A.
Data Services Leader

Easy and scalable!

– Kenneth S.
Teamleader, Optimering

An exceptional product that leave the rest behind.

– Andrew G.
Non-Profit Organisation Management

Genesys Cloud CX

Every year, Genesys^® orchestrates billions of remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^℠ so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty.

Copyright © 2023 Genesys. All rights reserved.
Terms of Use | Privacy Policy | Email Subscription | Accessibility Feedback |