Intuit Mint empowers consumers to reach their money goals with personalized insights, custom budgets and more — all for free. Ninety percent of Mint clients are new users who require high engagement.
The Mint bill payment feature helps people easily see and pay their bills in one place, so they never miss a payment. Mint sought to enhance its bill payment capabilities to:
- Assist customers with payments for an easy process
- Deflect repetitive questions while seamlessly escalating more complex issues
- Free up teams to focus on revenue-generating activities