Schneider Electric is leading the digital transformation in energy management and industrial automation to meet the future challenges of efficiency and sustainability across industries, buildings and homes. Customer-centricity is part of the very essence of the Schneider Electric brand, designing and marketing innovative connected products for homes, data centers, the service sector and infrastructure. Its solutions are marketed both directly to key accounts and through networks of distributors, installers, integrators, energy providers and craftsmen.
“With our connected technologies and customer support services, life is on everywhere, for everyone, at all times,” said Irina Zubova, Vice President, Digital Sales and Customer Support Enablement, E2E Digital Customer Relationship at Schneider Electric. “Our objective is to make both our equipment and our services increasingly digital for our customers. And at the same time, we are working hard to become the most digital company in our industry — transforming the experience of employees and especially the experience of customers.”