Start exploring Genesys today
Thank you for your interest
A Genesys representative will be in contact with you shortly.
Monday-Friday, 8 a.m.-6 p.m. Pacific.
US: 888-GENESYS
(436-3797)
International: +1 650 466-1100
Fax: +1 650 466-1260
1302 El Camino Real, Suite 300, Menlo Park CA, 94025
Careers
Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.
Customer Support Portal
Submit new support tickets and track existing ones through a single, convenient site.
Genesys Knowledge Network
Use this all-in-one access point to find links to resources that improve your Genesys experience.
Thank you for requesting your demo
A Genesys representative will reach out to you shortly to get it scheduled.
Insurance provider Beneva wanted a scalable, flexible customer experience solution that’s easy to use and supports omnichannel functionality. After implementing the Genesys Cloud™ platform, Beneva was able to unify touchpoints; better understand customer needs and pain points; and improve its employee experience. The latter quickly led to a 94% employee satisfaction score.
94%
employee satisfaction score
Unified
touchpoints
Better understand
customer needs
Disconnected systems, Lack of customer insight
“We needed a bigger solution to unify our omnichannel. Genesys gives us a tool to make sure we have a solution to give a better experience.”
Dominique Proulx
Director, Omnichannel Transformation, Beneva
