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InfoArmor delivers employee identity protection and advanced threat intelligence to help businesses combat data theft and digital fraud for their employees. More than 700 companies rely on InfoArmor to keep their employees, customers and data secure. InfoArmor operates in a highly competitive market, and is focused on protecting their customers and delivering great customer experiences—just like their website states: “Our technology keeps clients safe. Our personalized service keeps them happy.”
Genesys powers the InfoArmor cloud contact center, making it easy for them to keep their customers at the forefront of every service initiative. The Genesys Customer Experience platform allows InfoArmor to streamline operations, enhance the customer experience and improve business agility to stay in front of the competition.
“Lots of companies have agents who can provide great service if everything works just right. The best way I see to differentiate InfoArmor is through the consistency, automation and personalization that Genesys delivers.”
Doug Kaplan, Director of Customer Success, InfoArmor