The CX+AI Event of the year
The agentic era is being defined live on stage. Watch it from wherever you are in the world.
September 2 – 3, 2026
Virtual
You’re registered for the live broadcast
Thank you for registering for our live broadcast from Xperience 2026. We’ll send a confirmation email. It contains information on how to join and what to expect across both days of live keynotes from the stage at Wynn Las Vegas.
9:00 AM – 11:00 AM
From vision to execution: Tony Bates defines the Agentic Era, while Glenn Nethercutt and Mike Szilagyi reveal the Agentic Operating Model and what’s next for Genesys Cloud.
Speakers
Tony Bates
Chairman and Chief Executive Officer
Glenn Nethercutt
Chief Technology Officer
Mike Szilagyi
General Manager and Head of Product
9:00 AM – 11:00 AM
Scott Cravotta is joined by Janelle Binder and Neil O’Donoghue to showcase how six customers are using Genesys Cloud and agentic AI to deliver measurable results.
Speakers
Scott Cravotta
Chief Customer Officer
Janelle Binder
SVP Customer Engagement & Advocacy
Neil O’Donoghue
SVP Customer Success EMEA
Xperience draws thousands of CX leaders and industry voices to Las Vegas this September. The live broadcast is your free pass to the ideas, innovations and moments defining the industry.
