White Paper

Unlock the power of choice with multicloud

Charting your path to a cloud contact centre

The possibilities and benefits of a cloud contact centre are promising. But the fear of lock-in is real. And you need to make sure you’re on the right path to see true ROI.

Multicloud is a vendor and partner technology ecosystem that gives you the flexibility you crave. In this white paper, we explore the benefits of multicloud and help determine your best deployment option.

You’ll learn more about:

  • The five multicloud archetypes
  • How the archetypes compare in terms of level of control, ease of deployment, flexibility and technology choice
  • Benefits of each archetype
  • Steps to determine which archetype fits your enterprise best

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