White Paper

How Financial Institutions Are Using Artificial Intelligence to Change The Face Of Customer Experience

Artificial Intelligence (AI) is expected to contribute US$15.7 trillion to the global economy. Improving customer experience through digital efforts has been a key mandate for many organisations in recent years, and this is even more critical in the banking and financial institutions (BFSI) sector.

Asia Pacific banks and financial institutions have begun rolling out Artificial Intelligence technology at a fast pace, particularly in customer-facing applications such as chatbots.

Read this article to find out more about:

  • Industry insights on the current state of AI in the BFSI sector
  • Key benefits of implementing AI in your organisation
  • Where you can be deploying AI technologies
  • Common pitfalls and challenges faced and how to resolve them
How financial institutions are using artificial intelligence to change the face of customer experience

Genesys ChatLive Assistance
Close Widget

Genesys ChatLive Assistance