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Best Practice Webinar

Get personalization right for your customers with Tony Bates and Jeanne Bliss

Today, personalization lets your customers easily get what they want in life, any way, anytime and anywhere.  They also expect that customer experience from you. It’s time to learn how to make every customer feel like your only customer.

Get best practices for customer-focused personalization from customer experience leader Jeanne Bliss and Genesys CEO Tony Bates.  In this on-demand webinar, you’ll see how to:

  • Make every layer of your business customer-centric
  • Empower your service reps
  • Make the customer a priority
  • See every customer as a unique individual

Everybody is talking personalization – but few get it right.  Watch this webinar for the fresh approach that will make sure you do.


Meet the Speakers

Tony bates

Tony Bates
Chief Executive Officer

Jeannebliss webinarimage

Jeanne Bliss
Founder and President

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