We’re thrilled to be at Dreamforce
Join us at booth #120. Don’t miss out on these exciting sessions led by Genesys and industry thought leaders.
Genesys & Salesforce: Put Agentic AI to Work Across Your CX
Date: September 16, 2026
Time: 11:30-11:50 AM PST
Location: Moscone S, Pavilion, Stage 8
Agentic orchestration turns CX into a growth engine. See how Genesys powers this new operating model by orchestrating AI agents and human expertise across Salesforce and other enterprise systems.
Speaker: Tony Curcio – Director of Product Management – Genesys
AI-Powered CX for Competitive Advantage with Global Payments
Date: September 17, 2026
Time: 1:00 –1:20 PM PST
Location: Moscone N, Campground Theater 2
Abstract: Discover how Global Payments built an AI-ready CX foundation with CX Cloud from Genesys and Salesforce, improving efficiency, automating service, and elevating experiences.
Speakers:
- Beth Granberry – Senior Director, Global Contact Center Technology – Global Payments
- Nina Ramey – Director of Strategic Technology Partners – Genesys
