Transforming Healthcare with AI: How Ascension Delivers Better Care Through Intelligent Automation

Join this interactive session to see how Ascension, one of the world’s largest Catholic health systems, is using Genesys to embrace AI innovation to drive their core mission of delivering compassionate and personalized care for all, especially to those who need it most.

Wednesday, April 15th, 2026 at 11:00 am Eastern

In this conversation with Brian Jones, Senior Solution Architect at Ascension, we’ll discuss how one of the world’s largest Catholic health systems is revolutionizing patient care with AI.

Join us to learn how Ascension leverages Genesys AI to:

  • Boost efficiency – Streamline operations and reduce wait times without sacrificing quality
  • Enhance empathy – Create more meaningful, personalized patient interactions at scale
  • Improve effectiveness – Deliver better health outcomes through smarter, data-driven decisions

In this session, you’ll explore real-world strategies for integrating AI into healthcare workflows while maintaining the human touch that patients need most.

During this live forum you’ll be able to engage and ask questions. You are welcome to participate.

Meet the speakers

Janelle Binder

Janelle Binder

Senior Vice President - Content, Customer & Event Marketing, Genesys

Brian Jones

Brian Jones

Senior Solution Architect, Ascension