ON-DEMAND WEBINAR

How Emory Healthcare is redefining patient access — and elevating every experience

Discover how the Emory patient access team improved efficiency, reduced wait times and empowered staff through AI-driven automation and a seamless integration with Genesys and Epic

Work Email*

First Name*

Last Name*

Job Level*

Job Function*

Company Name*

Telephone*

Country*

State/Province*

Your Website*

City*

Job Title*

Industry*

Level of Interest*

Number of Agent Seats*

I would like someone to reach out to me

When Emory Healthcare realized that long wait times and fragmented communication were limiting patient experience, they reimagined what access could be. Project EDGE was born — a bold initiative that united the Genesys Cloud™ platform and Epic to deliver more seamless patient experiences and equip staff with the right tools to deliver care faster.

Watch the webinar to get a firsthand look at the model Emory Healthcare has for digital-first, human-centered access.

This session is for leaders who want to:

Improve patient access and satisfaction

Future-proof their contact center operations

Enable digital-first engagement without losing the human touch

Learn real-world lessons from an early Epic and Genesys integration pioneer

Meet the Speakers

Elizabeth Woodcock

Founder, Patient Access Collaborative

Elizabeth Johnson

Vice President, Patient Access Contact Centers, Emory Healthcare

Tara Mahoney

VP, Global Healthcare Practice, Genesys

* Epic is a registered trademark of Epic Systems Corporation.

Call a representative

Headquarters

How Emory Healthcare is redefining patient access — and elevating every experience

This session is for leaders who want to:

Meet the Speakers