Accelerating AI transformation at Rabobank

By moving to Genesys Cloud CX 4 — the newest and most advanced release of the Genesys Cloud CX platform — Rabobank is unlocking a powerful new wave of AI capabilities that will further elevate their digital banking experience.

January 14, 2026 – 9:00am ET

Zoom (Online)

In this conversation with Thom Kokhuis, Senior Vice President for Conversational and GenAI and CRM and Mike Szilagyi, General Manager for Genesys Cloud we’ll discuss how Rabobank is:

  • Accelerating its AI strategy with CX4
  • Delivering GenAI-driven conversational banking
  • Driving automation, quality, and consistency to elevate experiences
During this live forum, you’ll have the opportunity to engage, ask questions, and participate in the conversation.
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Meet the speakers

Claire Beatty

Claire Beatty

Senior Director of Customer Advocacy, Genesys

Thom Kokhuis

Thom Kokhuis

Senior Vice President for Conversational and GenAI and CRM, Rabobank

Mike Szilagyi

Mike Szilagyi

General Manager, Genesys