Become an Expert at Genesys AI
Get hands-on with Genesys AI through practical workshops designed for partner technical and solution teams. Explore how to design and deploy Agentic Virtual Agents, leverage Genesys AXL to extend and integrate AI capabilities, and understand how the broader Genesys AI stack comes together to orchestrate intelligent, contextual customer experiences. Through guided exercises, technical deep dives, and real-world use cases, participants will gain practical knowledge they can apply to architect, demonstrate, and deliver AI-powered CX solutions for customers across the MENA region.