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Xperience On Tour San Francisco

Winning in the Agentic Era

Level Up. Orchestrate. Lead.

A complimentary* event for customer experience (CX) leaders who are ready to deliver smarter, more connected experiences

 

Nov 5, 2026 | SVN West

*Attendance is guaranteed on a first-come, first-served basis

Do you have any dietary restrictions? Please specify

Do you require any accessibility accommodations or special assistance? Please specify

Thank you for your interest in Xperience on Tour San Francisco. You will be receiving an email confirmation shortly with more details on the event.

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Why attend?

Xperience on Tour focuses on what works in CX+AI

Define what’s next

Cut through the AI hype and discover how organizations are turning AI investments into measurable returns.

Learn what’s working

Hear exclusively first-hand at how leading brands and peers are applying AI today and what’s delivering real results

Explore a new operating model for CX

See how agentic orchestration connects AI and human teams, replacing rigid workflows with a more adaptive operating model built for continuous transformation.

Unlock insider access​

Get in front of Genesys experts, partners, and innovations and be the first to see it, know it, and use it.​

Agenda

October 1, 2026

8:30 AM – 9:30 AM

Registration | Expo networking

9:30 AM – 10:45 AM

AM Keynote

10:45 AM – 11:30 AM

AM Break | Expo networking

11:30 AM – 12:00 PM

Breakout Sessions

12:00 PM – 1:00 PM

Lunch | Expo networking

1:00 PM – 1:30 PM

Breakout sessions

1:30 PM – 2:00 PM

Break

2:00 PM – 2:30 PM

Breakout sessions

2:30 PM – 3:15 PM

PM Break | Expo networking

4:20 AM – 3:15 PM

PM Keynote

4:20 PM – 5:30 PM

Happy hour

Agenda is subject to change.

Speakers

Hear from visionaries shaping the future

Coming soon

Our sponsors

Coming soon

Venue

SVN West

10 Van Ness Ave, San Francisco, CA 94103

Frequently asked questions about Xperience on Tour San Francisco

Who can I contact with questions?

Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact XPRonTourNA@genesys.com or your regional contact person.

What is Genesys Xperience on Tour?

Genesys Xperience on Tour is the roll out of Xperience 2026, the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.

Is there a registration fee for Xperience on Tour?

No, Xperience on Tour is free for our customers, partners and new organisations. Please make sure you will register soon to reserve your spot on time.

Is Genesys offering recommended hotel options for the locations?

In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour does not have hotel facilities.

Is there value in my organization sponsoring Xperience?

Sponsoring Xperience on Tour positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more about our options and discounts for sponsoring multiple events, contact XPRonTourNA@genesys.com.