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The limitless potential of Artificial Intelligence creates valid concern towards how to manage these solutions correctly and ensure they behave accordingly. Part of the key principles of Genesys AI is to ensure it only follows what you tell it to do. Join us as we take a closer look at the guides and guardrails embedded in Genesys Cloud and how it allows you to optimize AI to deliver a great customer and agent experience.
Meet the Speaker
Gabe Ladios
Customer Success Product Specialist
Agenda:
