March 27, 2026 09:00

Genesys Partner Day Benelux 2026

Breepark, Breda

Friday 27th of March

• Partner strategy and priorities across EMEA
• Benelux partner program and roadmap
• Inspiration and practical insights to help you grow your business with Genesys


Breepark

Bavelseparklaan 11, Breda, Netherlands

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Thank you for registering for our event. Be on the lookout for an email from Genesys confirming your registration.

Genesys reserves the right to cancel any registration as needed.

Breepark foyer

Join us for Genesys Partner Day Benelux 2026!

Exclusively for Genesys Partners, this event brings together our partner community in the Benelux for a focused day of strategy, insight, and connection. You’ll hear the latest updates on our partner programs, enablement initiatives, and key priorities for FY27.

We’re pleased to confirm that our main speaker of the day will be Peter Graf – SVP Strategy at Genesys. Peter will open the event with a keynote, sharing his perspective on the future of customer experience and how Genesys is shaping what comes next.

We will conclude the day by recognizing partner achievements during the Partner Awards, followed by a shared lunch, providing time to connect in a more informal setting.

The full agenda will be released very soon.

Breepark, Breda

Agenda

09:00 – 09:30

Welcome Coffee & Arrival

09:30 – 10:30

Opening Keynote – Peter Graf (incl. Live Q&A)

Peter Graf, SVP Strategy, Genesys

10:30 – 10:50

Commercial Momentum & Sales Strategy Update

Michel Delfosse – Sales Director Benelux – Genesys

10:50 – 11:15

Coffee break

11:15 – 11:45

EMEA Partner Strategy & Regional Priorities

Natalie Roberts – Partner Director EMEA, Genesys

Gabriel Frasconi – VP Partner Sales EMEA, Genesys

11:45 – 12:05

Benelux Partner Program: Growth & Opportunities

Nienke Spinnato-Prins, Partner Manager, Genesys

12:05 – 12:35

Post-Inspire Highlights: What It Means for You

Matthijs van Laar, Principal Solution Consultant

12:35 – 12:45

Partner Awards & Closing Remarks

Nienke Spinnato-Prins, Partner Manager, Genesys

12:45 – 14:00

Lunch & Strategic Networking

Speakers

Peter Graf

Peter Graf

SVP Strategy, Genesys

Michel Delfosse

Sales Director Benelux – Genesys

Nienke Spinnato-Sprins

Nienke Spinnato-Sprins

Partner Manager, Genesys

Gabriel Frasconi

Gabriel Frasconi

VP Partner Sales EMEA, Genesys

Matthijs van Laar

Matthijs van Laar

Principal Solution Consultant, Genesys

Natalie Roberts

Natalie Roberts

Partner Director EMEA