Agentic AI isn’t about full autonomy—it’s about calibrated autonomy: applying the right level of intelligence to each task while maintaining security, compliance, and control.

Join us to see how these principles come to life in real-world customer experience (CX) environments. You’ll learn how to design AI systems that balance automation with human oversight—combining reasoning, governance, and transparency so every action remains explainable, traceable, and trusted.

Why attend?

• Apply calibrated autonomy to match intelligence levels with each task—without compromising on security or compliance.
• Design agentic workflows that blend deterministic automation with retrieval-augmented generation (RAG) for safe, controlled execution.
• Implement zero-trust principles to enhance data protection and operational resilience.
• Automate compliance at scale using policy-as-code guardrails for consent, data residency, and retention.

Meet the speakers