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Genesys Webcast

Genesys Winter Innovations 2020

On-Demand Webinar

Genesys Winter Innovations continues our commitment to offer flexible options for all customers — whether you’re on-premises or in the cloud. Tune in to learn firsthand what’s new with Genesys and how these innovations will propel your business forward this year.

Hear Genesys product leaders discuss what’s new in digital, inbound, outbound, orchestration, artificial intelligence, unified communications, reporting, analytics and more. You’ll also get an update on our innovation vision and strategy — and how to use these new capabilities to deliver business results right now.

 Register now for this on-demand webinar to learn about:

  • New capabilities in Genesys Cloud CX, formerly the PureCloud product
  • What’s new with Genesys Multicloud CX, formerly the PureEngage application
  • New features available as cloud services specifically for Genesys on-premises customers

Meet the Speakers


Janelle Dieken
SVP, Solutions and Product Marketing

Weibnar mike szilagyi

Mike Szilagyi
SVP, Product Management

Tod famous webinar image

Tod Famous
VP, Product Management