There is never a good time to replace your customer service systems, even when you know you need better tools. Finding the right cloud contact center software that can delight your customers, help your staff be smarter, and also fit your unique technical requirements can be tough.
Are you researching new cloud content center vendors or getting ready to put out an RFP? Attend this Genesys lightning talk to jump-start answers on all three Genesys cloud offers:
Upgrade your current software and put your teams in the best position to meet the needs of your customers with Genesys cloud solutions.
Product Marketing Architect, Genesys
Global Technology Evangelist, Genesys
Cloud Evangelist, Genesys
Marketing Director, Genesys