Partner Day

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Partner Day – 10th September 2019

To kick start an unforgettable G-Summit Europe conference, we are hosting our Partner Day where we celebrate you, our amazing partner community. The Genesys market momentum continues to build and our EMEA partners are key drivers of this success. Whether you’re a longtime Genesys partner or brand new to the program, the possibilities and upside are limitless. At Partner Day, you will learn more about opportunities to win and innovate together, create amazing transformational experiences for our joint customers, and accelerate your business with Genesys.


09:00 – 10:00

General session

Partners welcome to G-Summit Europe

2019 Genesys strategy

How to be successful with Genesys today?

Panel discussion: Simplifying contact centre transformation

  • AI transformation
  • How moving to the cloud can accelerate transformation
  • Future-proof your customers and build a migration strategy today

Being a successful Genesys partner

  • Foehn: Self-sufficient marketing, selling, implementing & supporting customers
  • Coverage Group: Generating solid sources of revenue through Cloud
  • OBS: Global transformation of the CX Unit through Cloud
  • Softphone: Bridge the Cloud


New programs taking you to the next level

Account based marketing for Partners

Partner workshops overview

10:00 – 12:00


12:00 – 13:00


Workshop 1: Winning New Cloud Business – with your on-premise customers through projected ROI and undisputed business benefits

Workshop 2: Winning in Marketing – Digital Marketing, demand generation campaigns and telling customer stories

Workshop 3: Build winning propositions with AppFoundry partners

Workshop 4: Genesys AI and innovation – How to sell the value as a partner

13:00 – 14:00

Partner awards ceremony

Genesys likes to reward partners who invest with us. Find out who wins this year.

Welcome back

Genesys compliance

Partner award ceremony

G-Summit Europe preview

Closing remarks

14:00 – 15:00



Stay connected: #GSummit19

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