Genesys and Medallia partner to drive positive business outcomes through improved customer feedback

Customer experience solution providers partner to provide unique and compelling use cases that drive positive business outcomes.

The combination of leading platforms from Genesys and Medallia allows companies to go beyond omnichannel feedback collection, distribution, analysis and closing the loop by advancing the use of customer feedback to affect how calls are routed after a customer interaction.

Meet the Speakers

Belinda Simmons
Solutions Principal
Medallia

Cameron Smith
Sr. Director, Product Management
Genesys

WATCH THE ON-DEMAND RECORDING!