SDMI uses Genesys Cloud and AI to plan patient journeys and improve healthcare outcomes. This interactive session will highlight strategies to meet key quality and operational measures while enhancing the patient experience and keeping employees engaged.
October 21, 2025 – 12:30pm ET
Zoom (Online)
Join us for a live reference forum with Rachel Papka, Chief Innovation Officer, to learn how Steinberg Diagnostics Medical Imaging (SDMI) uses Genesys Cloud and AI to:
During this live forum you’ll be able to engage and ask questions. You are welcome to participate.
While we get the webinar recording ready, here are some ways to keep exploring and stay connected.
Don’t miss out on future customer reference forums – watch this space to see up and coming sessions
Tara Mahoney
Vice President Global Healthcare Industry Practice, Genesys
Susan DeVito
Senior Industry Executive - Healthcare, Genesys
Rachel Papka
Chief Innovation Officer, SDMI
