PureCloud is now Genesys Cloud. Learn more
See how Genesys helped iiNet deliver a “follow-the-sun” contact center model, with expanded coverage across three sites and time zones, and improve NPS results by 20%–truly listening to the customer.
“I really love working with Genesys because they share the same passion with us for customer service.”
Matthew Toohey, Chief Information Officer, iiNet