Provides Great CX to Realize Business Diversity
As a leading mobile Internet company in China, Dianping.com provides a platform on which users can make group purchases, restaurant and hotel bookings, and online payments. Realizing the need for business diversity and innovation, learn how the SIP-based Genesys Customer Experience Platform satisfied Dianping.com with customization and flexibility.
“Genesys has rich experiences in the industry and gets very engaged with our business by studying our needs. Genesys solutions provide us with the industry’s leading edge technologies and insights which are extremely helpful to us. “