Événements Genesys

Demandez une démo

Essai gratuit

Nous contacter

Demandez un devis

Les jeudis du Cloud : petit déjeuner découverte sur PureCloud du 12/09

Issy les Moulineaux

Début:12/09/2019Fin:One Day Event

[genesysbutton gb_align="align-right" gb_style="custom" gb_link="url:%23register|title:S'inscrire||"] Agenda [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:%23register|title:S'inscrire||"] Les jeudis du Cloud Petit déjeuner découverte : Le jeudi 12 septembre 2019 Nous avons le plaisir d'organiser plusieurs jeudis par mois, en matinée (8h30-10h30), une rencontre avec nos consultants pour répondre à toutes vos questions sur le Cloud et l'Expérience ClientENTREPRENDRE ET DÉPLOYER AVEC SUCCÈS UN PROJET CLOUD DE CENTRE DE CONTACT Nous rencontrons de plus en plus de directions de la relation clients qui se posent cette question. Aujourd'hui, les technologies sont largement matures et sécurisées. Grâce au Cloud, vos investissements sont allégés et les déploiements rapides. Questions traitées durant la matinée :Quels sont les facteurs clefs de réussite d’un projet cloud pour l’optimisation de vos centres de contact ? Comment améliorer concrètement les processus de traitement d’appels et les ressources ? Comment intégrer et piloter un nouveau flux dans une démarche omnicanale ? Quels sont les gains de performance obtenus et à partir de quels reportings?Agenda [bg#ff4f1f;c#ffffff]Heure,[bg#ff4f1f;c#ffffff]S%C3%A9quence|8.30%20-%209.00,%3Cp%3EAccueil%20et%20petit%20d%C3%A9jeuner%3C%2Fp%3E|[bg]9.00%20-%209.20,[bg]%3Cp%3EEnjeux%20et%20tendances%20d%E2%80%99usages%20des%20solutions%20Cloud%20et%20de%20l%E2%80%99exp%C3%A9rience%20clients%20en%20France%20-%20Genesys%3C%2Fp%3E|9.20%20-%2010.00,%3Cp%3ED%C3%A9finir%20les%20%C3%A9l%C3%A9ments%20d%E2%80%99un%20parcours%20client%20fluide%20et%20omnicanal%2C%20m%C3%A9thodologie%20d%E2%80%99int%C3%A9gration%20d%E2%80%99un%20nouveau%20canal%2C%20intelligence%20artificielle%20et%20routage%20par%20comp%C3%A9tences%2C%20pr%C3%A9parer%20une%20impl%C3%A9mentation%20r%C3%A9ussie%20et%20d%C3%A9monstration%20de%20la%20plateforme%20PureCloud%3C%2Fp%3E|10.00%20%E2%80%93%2010.30,%3Cp%3E3%20retours%20d%E2%80%99exp%C3%A9riences%20dans%20les%20secteurs%20d'activit%C3%A9s%20Finance%20%26%20Assurance%2C%20Retail%20et%20Industrie%3C%2Fp%3E|, S'inscrire aux Jeudis du Cloud A l’issue de votre enregistrement, vous recevrez un mail de confirmation. Adresse du lieu des Jeudis du Cloud : Chez Genesys au 65 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux Téléphone : 01 41 10 17 17 / Contact : Direction Marketing, veronique.dupre@genesys.comTransports en commun : TRAM T2 arret Issy Val de Seine ou RER C station Val de Seine Parkings : BePark - Parking Issy 61 rue Camille Desmoulins[mktoform cta_header="Inscription petit-déjeuner" cta_button="Je m'inscris" cms_hold="RG" form_action="inline" form_format="horizontal" target=".thank-you" landing_id="67330" cid_id="7010d000001Gbwy"] Merci de votre inscription C'est un plaisir de vous compter parmi nos invités pour ce petit déjeuner.

Les jeudis du Cloud : petit déjeuner découverte sur PureCloud du 26/09

Issy les Moulineaux

Début:26/09/2019Fin:One Day Event

Agenda [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:%23register|title:S'inscrire||"] Les jeudis du Cloud Petit déjeuner découverte : Le jeudi 26 septembre 2019 Nous avons le plaisir d'organiser plusieurs jeudis par mois, en matinée (8h30-10h30), une rencontre avec nos consultants pour répondre à toutes vos questions sur le Cloud et l'Expérience ClientENTREPRENDRE AVEC SUCCÈS UN PROJET CLOUD DE CENTRE DE CONTACT Nous rencontrons de plus en plus de directions de la relation clients qui se posent cette question. Aujourd'hui, les technologies sont largement matures et sécurisées. Grâce au Cloud, vos investissements sont allégés et les déploiements rapides. Questions traitées durant la matinée :Quels sont les facteurs clefs de réussite d’un projet cloud pour l’optimisation de vos centres de contact ? Comment améliorer concrètement les processus de traitement d’appels et les ressources ? Comment intégrer et piloter un nouveau flux dans une démarche omnicanale ? Quels sont les gains de performance obtenus et à partir de quels reportings?Agenda : 26 septembre [bg#ff4f1f;c#ffffff]Heure,[bg#ff4f1f;c#ffffff]S%C3%A9quence|8.30%20-%209.00,%3Cp%3EAccueil%20et%20petit%20d%C3%A9jeuner%3C%2Fp%3E|[bg]9.00%20-%209.20,[bg]%3Cp%3EEnjeux%20et%20tendances%20d%E2%80%99usages%20des%20solutions%20Cloud%20et%20de%20l%E2%80%99exp%C3%A9rience%20clients%20en%20France%20-%20Genesys%3C%2Fp%3E|9.20%20-%2010.00,%3Cp%3ED%C3%A9finir%20les%20%C3%A9l%C3%A9ments%20d%E2%80%99un%20parcours%20client%20fluide%20et%20omnicanal%2C%20m%C3%A9thodologie%20d%E2%80%99int%C3%A9gration%20d%E2%80%99un%20nouveau%20canal%2C%20intelligence%20artificielle%20et%20routage%20par%20comp%C3%A9tences%2C%20pr%C3%A9parer%20une%20impl%C3%A9mentation%20r%C3%A9ussie%20et%20d%C3%A9monstration%20de%20la%20plateforme%20PureCloud%20-%20Genesys%3C%2Fp%3E|10.00%20%E2%80%93%2010.30,%3Cp%3E3%20retours%20d%E2%80%99exp%C3%A9riences%20dans%20les%20secteurs%20d'activit%C3%A9s%20Finance%20%26%20Assurance%2C%20Retail%20et%20Industrie%3C%2Fp%3E|, S'inscrire aux Jeudis du Cloud A l’issue de votre enregistrement, vous recevrez un mail de confirmation. Adresse du lieu des Jeudis du Cloud : Chez Genesys au 65 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux Téléphone : 01 41 10 17 17 / Contact : Direction Marketing, veronique.dupre@genesys.comTransports en commun : TRAM T2 arret Issy Val de Seine ou RER C station Val de Seine Parkings : BePark - Parking Issy 61 rue Camille Desmoulins[mktoform cta_header="Inscription petit-déjeuner" cta_button="Je m'inscris" cms_hold="RG" form_action="inline" form_format="horizontal" target=".thank-you" landing_id="67330" cid_id="7010d000001Gc2S"] Merci de votre inscription C'est un plaisir de vous compter parmi nos invités pour ce petit déjeuner.

Les jeudis du Cloud : petit déjeuner découverte sur PureCloud du 17/10

Issy les Moulineaux

Début:17/10/2019Fin:One Day Event

Agenda [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:%23register|title:S'inscrire||"] Les jeudis du Cloud Petit déjeuner découverte : Le jeudi 17 octobre 2019 Nous avons le plaisir d'organiser plusieurs jeudis par mois, en matinée (8h30-10h30), une rencontre avec nos consultants pour répondre à toutes vos questions sur le Cloud et l'Expérience ClientENTREPRENDRE AVEC SUCCÈS UN PROJET CLOUD DE CENTRE DE CONTACT Nous rencontrons de plus en plus de directions de la relation clients qui se posent cette question. Aujourd'hui, les technologies sont largement matures et sécurisées. Grâce au Cloud, vos investissements sont allégés et les déploiements rapides. Questions traitées durant la matinée :Quels sont les facteurs clefs de réussite d’un projet cloud pour l’optimisation de vos centres de contact ? Comment améliorer concrètement les processus de traitement d’appels et les ressources ? Comment intégrer et piloter un nouveau flux dans une démarche omnicanale ? Quels sont les gains de performance obtenus et à partir de quels reportings?Agenda : jeudi 17 octobre [bg#ff4f1f;c#ffffff]Heure,[bg#ff4f1f;c#ffffff]S%C3%A9quence|8.30%20-%209.00,%3Cp%3EAccueil%20et%20petit%20d%C3%A9jeuner%3C%2Fp%3E|[bg]9.00%20-%209.20,[bg]%3Cp%3EEnjeux%20et%20tendances%20d%E2%80%99usages%20des%20solutions%20Cloud%20et%20de%20l%E2%80%99exp%C3%A9rience%20clients%20en%20France%20-%20Genesys%3C%2Fp%3E|9.20%20-%2010.00,%3Cp%3ED%C3%A9finir%20les%20%C3%A9l%C3%A9ments%20d%E2%80%99un%20parcours%20client%20fluide%20et%20omnicanal%2C%20m%C3%A9thodologie%20d%E2%80%99int%C3%A9gration%20d%E2%80%99un%20nouveau%20canal%2C%20intelligence%20artificielle%20et%20routage%20par%20comp%C3%A9tences%2C%20pr%C3%A9parer%20une%20impl%C3%A9mentation%20r%C3%A9ussie%20et%20d%C3%A9monstration%20de%20la%20plateforme%20PureCloud%C2%A0-%20Genesys%3C%2Fp%3E|10.00%20%E2%80%93%2010.30,%3Cp%3E3%20retours%20d%E2%80%99exp%C3%A9riences%20dans%20les%20secteurs%20d'activit%C3%A9s%20Finance%20%26%20Assurance%2C%20Retail%20et%20Industrie%3C%2Fp%3E|, S'inscrire aux Jeudis du Cloud A l’issue de votre enregistrement, vous recevrez un mail de confirmation. Adresse du lieu des Jeudis du Cloud : Chez Genesys au 65 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux Téléphone : 01 41 10 17 17 / Contact : Direction Marketing, veronique.dupre@genesys.comTransports en commun : TRAM T2 arret Issy Val de Seine ou RER C station Val de Seine Parkings : BePark - Parking Issy 61 rue Camille Desmoulins[mktoform cta_header="Inscription petit-déjeuner" cta_button="Je m'inscris" cms_hold="RG" form_action="inline" form_format="horizontal" target=".thank-you" landing_id="67330" cid_id="7010d000001GcA2"] Merci de votre inscription C'est un plaisir de vous compter parmi nos invités pour ce petit déjeuner.

CUSTOMER RELATIONSHIP & MARKETING MEETINGS

Palais des festivals de Cannes

Début:06/11/2019Fin:07/11/2019

Genesys sera présent comme chaque année aux rencontres des dirigeants de la relation client du CRM Meetings à Cannes. Pour en savoir plus et etre invité à cet événement exclusif, contactez la direction marketing : veronique.dupre@genesys.com

Les jeudis du Cloud : petit déjeuner découverte sur PureCloud du 5/12

Issy les Moulineaux

Début:05/12/2019Fin:One Day Event

Agenda [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:%23register|title:S'inscrire||"] Les jeudis du Cloud Petit déjeuner découverte : Le jeudi 5 décembre 2019 Nous avons le plaisir d'organiser plusieurs jeudis par mois, en matinée (8h30-10h30), une rencontre avec nos consultants pour répondre à toutes vos questions sur le Cloud et l'Expérience ClientENTREPRENDRE AVEC SUCCÈS UN PROJET CLOUD DE CENTRE DE CONTACT Nous rencontrons de plus en plus de directions de la relation clients qui se posent cette question. Aujourd'hui, les technologies sont largement matures et sécurisées. Grâce au Cloud, vos investissements sont allégés et les déploiements rapides. Questions traitées durant la matinée :Quels sont les facteurs clefs de réussite d’un projet cloud pour l’optimisation de vos centres de contact ? Comment améliorer concrètement les processus de traitement d’appels et les ressources ? Comment intégrer et piloter un nouveau flux dans une démarche omnicanale ? Quels sont les gains de performance obtenus et à partir de quels reportings?Agenda : 5 décembre [bg#ff4f1f;c#ffffff]Heure,[bg#ff4f1f;c#ffffff]S%C3%A9quence|8.30%20-%209.00,%3Cp%3EAccueil%20et%20petit%20d%C3%A9jeuner%3C%2Fp%3E|[bg]9.00%20-%209.20,[bg]%3Cp%3EEnjeux%20et%20tendances%20d%E2%80%99usages%20des%20solutions%20Cloud%20et%20de%20l%E2%80%99exp%C3%A9rience%20clients%20en%20France%20-%20Genesys%3C%2Fp%3E|9.20%20-%2010.00,%3Cp%3ED%C3%A9finir%20les%20%C3%A9l%C3%A9ments%20d%E2%80%99un%20parcours%20client%20fluide%20et%20omnicanal%2C%20m%C3%A9thodologie%20d%E2%80%99int%C3%A9gration%20d%E2%80%99un%20nouveau%20canal%2C%20intelligence%20artificielle%20et%20routage%20par%20comp%C3%A9tences%2C%20pr%C3%A9parer%20une%20impl%C3%A9mentation%20r%C3%A9ussie%20et%20d%C3%A9monstration%20de%20la%20plateforme%20PureCloud%20-%20Genesys%3C%2Fp%3E|10.00%20%E2%80%93%2010.30,%3Cp%3E3%20retours%20d%E2%80%99exp%C3%A9riences%20dans%20les%20secteurs%20d'activit%C3%A9s%20Finance%20%26%20Assurance%2C%20Retail%20et%20Industrie%3C%2Fp%3E|, S'inscrire aux Jeudis du Cloud A l’issue de votre enregistrement, vous recevrez un mail de confirmation. Adresse du lieu des Jeudis du Cloud : Chez Genesys au 65 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux Téléphone : 01 41 10 17 17 / Contact : Direction Marketing, veronique.dupre@genesys.comTransports en commun : TRAM T2 arret Issy Val de Seine ou RER C station Val de Seine Parkings : BePark - Parking Issy 61 rue Camille Desmoulins[mktoform cta_header="Inscription petit-déjeuner" cta_button="Je m'inscris" cms_hold="RG" form_action="inline" form_format="horizontal" target=".thank-you" landing_id="67330" cid_id="7010d000001Gc9x"] Merci de votre inscription C'est un plaisir de vous compter parmi nos invités pour ce petit déjeuner.

Les jeudis du Cloud : petit déjeuner découverte sur PureCloud du 19/12

Issy les Moulineaux

Début:19/12/2019Fin:One Day Event

Agenda [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:%23register|title:S'inscrire||"] Les jeudis du Cloud Petit déjeuner découverte : Le jeudi 19 décembre 2019 Nous avons le plaisir d'organiser plusieurs jeudis par mois, en matinée (8h30-10h30), une rencontre avec nos consultants pour répondre à toutes vos questions sur le Cloud et l'Expérience ClientENTREPRENDRE AVEC SUCCÈS UN PROJET CLOUD DE CENTRE DE CONTACT Nous rencontrons de plus en plus de directions de la relation clients qui se posent cette question. Aujourd'hui, les technologies sont largement matures et sécurisées. Grâce au Cloud, vos investissements sont allégés et les déploiements rapides. Questions traitées durant la matinée :Quels sont les facteurs clefs de réussite d’un projet cloud pour l’optimisation de vos centres de contact ? Comment améliorer concrètement les processus de traitement d’appels et les ressources ? Comment intégrer et piloter un nouveau flux dans une démarche omnicanale ? Quels sont les gains de performance obtenus et à partir de quels reportings?Agenda : 19 décembre [bg#ff4f1f;c#ffffff]Heure,[bg#ff4f1f;c#ffffff]S%C3%A9quence|8.30%20-%209.00,%3Cp%3EAccueil%20et%20petit%20d%C3%A9jeuner%3C%2Fp%3E|[bg]9.00%20-%209.20,[bg]%3Cp%3EEnjeux%20et%20tendances%20d%E2%80%99usages%20des%20solutions%20Cloud%20et%20de%20l%E2%80%99exp%C3%A9rience%20clients%20en%20France%20-%20Genesys%3C%2Fp%3E|9.20%20-%2010.00,%3Cp%3ED%C3%A9finir%20les%20%C3%A9l%C3%A9ments%20d%E2%80%99un%20parcours%20client%20fluide%20et%20omnicanal%2C%20m%C3%A9thodologie%20d%E2%80%99int%C3%A9gration%20d%E2%80%99un%20nouveau%20canal%2C%20intelligence%20artificielle%20et%20routage%20par%20comp%C3%A9tences%2C%20pr%C3%A9parer%20une%20impl%C3%A9mentation%20r%C3%A9ussie%20et%20d%C3%A9monstration%20de%20la%20plateforme%20PureCloud%3C%2Fp%3E|10.00%20%E2%80%93%2010.30,%3Cp%3E3%20retours%20d%E2%80%99exp%C3%A9riences%20dans%20les%20secteurs%20d'activit%C3%A9s%20Finance%20%26%20Assurance%2C%20Retail%20et%20Industrie%3C%2Fp%3E|, S'inscrire aux Jeudis du Cloud A l’issue de votre enregistrement, vous recevrez un mail de confirmation. Adresse du lieu des Jeudis du Cloud : Chez Genesys au 65 Rue Camille Desmoulins, 92130 Issy-les-Moulineaux Téléphone : 01 41 10 17 17 / Contact : Direction Marketing, veronique.dupre@genesys.comTransports en commun : TRAM T2 arret Issy Val de Seine ou RER C station Val de Seine Parkings : BePark - Parking Issy 61 rue Camille Desmoulins[mktoform cta_header="Inscription petit-déjeuner" cta_button="Je m'inscris" cms_hold="RG" form_action="inline" form_format="horizontal" target=".thank-you" landing_id="67330" cid_id="7010d000001Gc2c"] Merci de votre inscription C'est un plaisir de vous compter parmi nos invités pour ce petit déjeuner.

Genesys CX Tours

Learn all about our upcoming city Roadshows and Register Today!

Début:21/03/2019Fin:31/12/2019

GalleryTopicsVenues [genesysbutton gb_align="align-center" gb_link="url:%23Venues|title:Register||"] Genesys CX Tours Learn how to build your own customer contact center with Genesys [genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23Venues|title:Register%20Now||"]Discover how easily you can build your own custom contact center from scratch. In just two hours at the Genesys CX Tour, you’ll learn how to keep your customer engagement on the cutting edge of technology and customer expectations. Join us for networking, fun, free prizes and information on:Deploying artificial intelligence (AI) technologies now – with Amazon Lex and AltocloudBuilding your own custom contact center from scratchManaging voice, email, chat, text and social media through one agent interfaceEnsuring flexibility through BYO Carrier and an open API platformReasons to attend a CX Tour near youExperience how easy it is to build your own custom contact center in less than 30 minutes. Learn why Cloud Technology Matters Learn about the latest trends and new emerging technologies from the Genesys experts. Network with others and share your knowledge and experience. Free food, drinks, laughs and fun!Attending the two-hour event, from a time perspective, was very helpful. I could understand the IT facets and my IT folks that I took with me could understand the business relationships needed, too.Check out some highlights from past CX Tours!Stay Connected Get the latest updates on our speaking engagements, agenda and more on LinkedIn and Twitter. Venues Find your nearest CX Tour venue below. Click on any city to learn more details and register today. San Mateo, CA September 25th, 2019 Courtyard San Mateo Foster City HotelPhoenix, AZ September 26th, 2019 Renaissance Phoenix Downtown HotelDallas, TX October 1st, 2019 More Details Coming SoonAustin, TX October 2nd, 2019 More Details Coming SoonChicago, IL October 22nd, 2019 More Details Coming Soon Follow the conversation at: #GenesysLive

Call Center Exchange 2019

Chicago

Début:18/08/2019Fin:20/08/2019

NASTD 2019 Annual Conference & Technology Showcase

Indianapolis, IN

Début:18/08/2019Fin:22/08/2019

G-Summit Korea 2019

Seoul, South Korea

Début:22/08/2019Fin:One Day Event

G-Summit Europe

Amsterdam, The Netherlands

Début:10/09/2019Fin:12/09/2019

[templatera id="143206"] Make every moment countEurope’s definitive customer experience eventAmsterdam, The Netherlands 10–12 September 2019 [rawcss raw_css="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"]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 Last call to save €300 before the doors open. [genesysbutton gb_size="large" gb_align="align-center" gb_style="genesys-orange-fill" gb_link="url:http%3A%2F%2Fwww.cvent.com%2Fd%2Fk6qtm8%2F4W|title:Register|target:%20_blank|"] Dive into the future of customer experience at G-Summit Europe. Learn about emerging technologies, talk with peers and explore the future of customer experience. In the process, you’ll learn how to make every moment count for your customers, for your agents and for your business. Make every moment count at G-Summit Europe — and each day forward — as you engage with customers and take their experiences to new heights. [parsesvg svg_container_margin="0 auto" svg_clean="1" svg_height="105px" svg_horizontal_align="center" svg_vertical_align="flex-end" svg_fill_color="transparent" svg_stroke_color="#FF4F1F" svg_file="585" svg_stroke_width="1.5px"] 1,200+Customer Experience and IT professionals under one roof. [parsesvg svg_container_margin="0 auto" svg_clean="1" svg_height="105px" svg_horizontal_align="center" svg_vertical_align="flex-end" svg_fill_color="transparent" svg_stroke_color="#FF4F1F" svg_file="561" svg_stroke_width="1.5px"] 30+Breakout sessions designed to take your team to the next level. [parsesvg svg_container_margin="0 auto" svg_clean="1" svg_height="105px" svg_horizontal_align="center" svg_vertical_align="flex-end" svg_fill_color="transparent" svg_stroke_color="#FF4F1F" svg_file="592" svg_stroke_width="1.5px"] 27+Sponsors representing the newest and most innovative technologies. [genesysbutton gb_size="large" gb_align="align-center" gb_style="genesys-orange-fill" gb_link="url:https%3A%2F%2Fwww.genesys.com%2Fevents%2Fgsummit-europe%2Fagenda|title:See%20the%20agenda||"] The Amsterdam Conference Centre, Beurs van BerlageThis vibrant meeting place is a landmark in the heart of Amsterdam. Located in the former stock exchange building, the conference centre is conveniently located opposite Central Station and around the corner from Dam Square. [genesysbutton gb_size="large" gb_style="genesys-orange-fill" gb_link="url:https%3A%2F%2Fwww.genesys.com%2Fevents%2Fgsummit-europe%2Ftravel|title:Travel%20information||"] Seize your advantage. Hear from Mark Turner, Genesys EVP, Global Sales & Field Operations, why you must attend G-Summit Europe.Need to convince your boss? Make your case. At G-Summit Europe you’ll learn about product enhancements, the latest innovations and experience breakout sessions planned with your job in mind. You’ll meet peers, hear from analysts and industry thought leaders, and get the most current info about Genesys products and services — and much, much more. We’ve created this letter to help you show your boss why it’s important for you to be here. [genesysbutton gb_size="medium" gb_style="genesys-white-fill" gb_link="url:https%3A%2F%2Fgenbin.genesys.com%2Fmedia%2F1de1ec7b-g_summit-europe-boss-letter-en.pdf|title:Download%20it%20today|target:%20_blank|"] “The value of connecting with people, establishing and maintaining your network is priceless. Gaining new ideas from other markets and thinking about added value for your business is awesome, too.”Sven Kachube BCD Travel Service GmbHStay connected: #GSummit19For additional questions, email GenesysEventsGSummit@genesys.com [templatera id="159024"]

Call Center Winter 2019

Austin, TX

Début:16/09/2019Fin:17/09/2019

Genesys CX Tour: San Mateo

San Mateo, CA

Début:25/09/2019Fin:One Day Event

SpeakersAgendaVenue [genesysbutton gb_size="medium" gb_align="align-right" gb_link="url:%23register|title:Register||"] Genesys CX Tour: San Mateo Customer Contact Center Made Easy September 25th, 2019 - San Mateo, CA [genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23register|title:Register%20now||"]Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two...You won't want to miss our San Mateo stop!Discussion topics:Cloud Success Stories and Obstacles Why Cloud Technology Matters Demonstration of a Cloud-Native Contact Center Buy vs Build Emerging TechnologiesStop wondering and start knowing. Stay Connected Get the latest updates on the guest speakers, agenda and more on LinkedIn and Twitter.Agenda [bg#ff4f1f;c#ffffff;align-center]Time,[bg#ff4f1f;c#ffffff;align-center]Topics|3%3A00%20-%203%3A20,[align-center]Cloud%20Success%20Stories%20and%20Obstacles|3%3A20%20-%203%3A40,[align-center]Why%20Cloud%20Technology%20Matters|3%3A40%20-%204%3A20,[align-center]Demonstration%20of%20a%20Cloud-Native%20Contact%20Center|4%3A20%20-%204%3A30,[align-center]Buy%20vs%20Build|4%3A30%20-%205%3A00,[align-center]Emerging%20Technologies|5%3A00,[align-center]Reception%20to%20follow SpeakersChip McCoyStrategic Solutions Senior Manager, GenesysAbi ChandraSenior Director, Strategic Marketing, GenesysGenesys CX Tour Venue Courtyard San Mateo Foster City 550 Shell Boulevard, Foster City, CA 94404 [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:https%3A%2F%2Fwww.marriott.com%2Fhotels%2Fmaps%2Ftravel%2Fsfofc-courtyard-san-mateo-foster-city%2F|title:Find%20Out%20More|target:%20_blank|"] Register to attend our Genesys CX Tour in San Mateo! Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations. [mktoform cta_header="Register now" cta_button="Save my spot" cms_hold="RG" form_action="inline" form_format="horizontal" form_branding="gray-theme" target=".thank-you" cid_id="7010d000001GbHWAA0"] Thank you for registering. Thank you for registering for our Genesys CX Tour in San Mateo, CA on September 25th! We look forward to seeing you there!Follow the conversation at: #GSummit18

Genesys CX Tour: Phoenix

Phoenix, Arizona

Début:26/09/2019Fin:One Day Event

SpeakersAgendaVenue [genesysbutton gb_size="medium" gb_align="align-right" gb_link="url:%23register|title:Register||"] Genesys CX Tour: Phoenix Customer Contact Center Made Easy September 26th, 2019 - Phoenix, Arizona [genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23register|title:Register%20now||"]Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two...You won't want to miss our Phoenix stop!Discussion topics:Cloud Success Stories and Obstacles Why Cloud Technology Matters Demonstration of a Cloud-Native Contact Center Buy vs Build Emerging TechnologiesStop wondering and start knowing. Stay Connected Get the latest updates on the guest speakers, agenda and more on LinkedIn and Twitter.Agenda [bg#ff4f1f;c#ffffff;align-center]Time,[bg#ff4f1f;c#ffffff;align-center]Topics|3%3A00%20-%203%3A20,[align-center]Cloud%20Success%20Stories%20and%20Obstacles|3%3A20%20-%203%3A40,[align-center]Why%20Cloud%20Technology%20Matters|3%3A40%20-%204%3A20,[align-center]Demonstration%20of%20a%20Cloud-Native%20Contact%20Center|4%3A20%20-%204%3A30,[align-center]Buy%20vs%20Build|4%3A30%20-%205%3A00,[align-center]Emerging%20Technologies|5%3A00,[align-center]Reception%20to%20follow SpeakersChip McCoyStrategic Solutions Senior Manager, GenesysAbi ChandraSenior Director, Strategic Marketing, GenesysGenesys CX Tour Venue Renaissance Phoenix Downtown Hotel 100 N. 1st Street, Phoenix, AZ 85004 [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:https%3A%2F%2Fwww.marriott.com%2Fhotels%2Ftravel%2Fphxbd-renaissance-phoenix-downtown-hotel%2F|title:Find%20Out%20More|target:%20_blank|"] Register to attend our Genesys CX Tour in Phoenix! Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations. [mktoform cta_header="Register now" cta_button="Save my spot" cms_hold="RG" form_action="inline" form_format="horizontal" form_branding="gray-theme" target=".thank-you" cid_id="7010d000001GaamAAC"] Thank you for registering. Thank you for registering for our Genesys CX Tour in Phoenix, Arizona on September 26th! We look forward to seeing you there!Follow the conversation at: #GSummit18

NASIO 2019 Annual Conference

Nashville, TN

Début:13/10/2019Fin:16/10/2019

CX Exchange BFSI

Miami, FL

Début:14/10/2019Fin:16/10/2019

ACT-IAC Imagine Nation ELC 2019

Philadelphia, PA

Début:20/10/2019Fin:23/10/2019

Frost & Sullivan Customer Contact West

Huntington Beach, CA

Début:27/10/2019Fin:30/10/2019

Call Center Connection

Chicago, IL

Début:28/10/2019Fin:30/10/2019

Genesys CX Tour – Government

Washington, DC

Début:20/11/2019Fin:One Day Event

SpeakersAgendaVenue [genesysbutton gb_size="medium" gb_align="align-right" gb_link="url:%23register|title:Register||"] Genesys CX Tour - Government Transform Your Customer ExperienceInternational Spy Museum November 20, 2019 - Washington, DC[genesysbutton gb_size="medium" gb_style="genesys-orange-fill" gb_link="url:%23register|title:Register%20now||"] Featuring Digital transformation has changed the customer experience your citizens expect from your government agency. These ever-evolving expectations challenge agencies as they strive to meet the customer experience requirements set forth in the President’s Management Agenda, new memos (such as the OBM Circular A-11) and pending legislation.Join featured speaker – Rick Parrish, VP, Principal Analyst at Forrester and Industry thought leaders as they share:The state of Customer Experience in Government; including new research from Forrester Guidance to improve the Customer Experience The role of Employee Experience and its impact to Customer Experience How to meet your citizens ever changing expectations by creating a Customer Experience that leverages new and emerging technologies – such as cloud, AI, visual IVR, chat and social mediaGrab a colleague or two, you won't want to miss our Washington, DC stop. Stay Connected Get the latest updates on the guest speakers, agenda and more on LinkedIn and Twitter.Agenda [bg#ff4f1f;c#ffffff]Time,[bg#ff4f1f;c#ffffff;align-center]Topics|[12px]8-8%3A30,[12px]Registration|[12px]8%3A30-9%3A15%20,[12px]Featured%20Speaker%20%E2%80%93%20Rick%20Parrish%2C%20VP%2C%20Principal%20Analyst%20at%20Forrester|[12px]9%3A15-9%3A45,[12px]Creating%20the%20Customer%20Experience%20Your%20Citizens%20Expect|[12px]9%3A45-10,[12px]Break|[12px]10%3A00-10%3A45,[12px]Q%26A%20with%20CX%20Leaders|[12px]10%3A45,[12px]Closing%20Remarks SpeakersRick ParrishVP, Principal Analyst at ForresterCX Tour Venue International Spy Museum 700 L'Enfant Plaza SW, Washington, DC 20024 [genesysbutton gb_size="medium" gb_align="align-center" gb_link="url:https%3A%2F%2Fwww.spymuseum.org%2F|title:Find%20Out%20More|target:%20_blank|"]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 Join our guest speaker Rick Parrish, VP, Principal Analyst at Forrester at the Genesys CX Tour – Government! Seating is limited, so register now! Government industry partners are welcome to attend, however, additional approval is required after 2 industry partners are registered. [mktoform cta_header="Register now" cta_button="Save my spot" cms_hold="RG" form_action="inline" form_format="horizontal" form_branding="gray-theme" target=".thank-you" cid_id="7010d000001GbnX" landing_id="68381"] Thank you for registering to attend our Government CX Tour! Additional information on our our Government CX Tour will be sent via email. Should you have any questions, please contact Courtney.Vogel@genesys.com We look forward to seeing you there!Follow the conversation at: #GSummit18

Gartner Application Strategies & Solutions Summit

Las Vegas, NV

Début:03/12/2019Fin:05/12/2019

Genesys Xperience

Aurora, Colorado

Début:18/05/2020Fin:21/05/2020

Register early, save big.Get a jump on 2020 and register for Xperience now. You’ll automatically be enrolled for updates throughout the year and be one of the first to secure a room at the Gaylord Rockies Resort. [genesysbutton gb_size="large" gb_style="customstyle" gb_fill_color="#26a69a" gb_text_color="#ffffff" gb_link="url:http%3A%2F%2Fwww.cvent.com%2Fd%2Fyyqmwy%2F4W|title:Register%20now||" css=".vc_custom_1560358277271{margin-top: 2em !important;}"] When: May 18-21, 2020 Location: Gaylord Rockies Resort & Convention Center in Aurora, ColoradoXperience19 was packed with powerful moments for one and all. Check it out!Relive Xperience19 Xperience more—watch a recap of main stage Xperience19 sessions with Genesys CEO Tony Bates and Peter Graf, Chief Product Officer. You’ll also see exclusive interviews with Merijn te Booji, CMO at Genesys, and Celeste Grade, Strategic Technology Partner Manager at Google—and much more. [mktoform cta_header="" cta_button="Watch Now" form_action="inline" form_format="horizontal" form_branding="contact-us" target=".thank-you" cid_id="7010d000001GaBrAAK"][rawcss raw_css="JTQwbWVkaWElMjhtYXgtd2lkdGglM0E3NjdweCUyOSUyMCU3QiUwQS5oaWRlLWJvcmRlci1tb2JpbGUlMjAudmNfY29sdW1uLWlubmVyJTIwJTdCJTBBJTIwJTIwJTIwJTIwYm9yZGVyLWxlZnQlM0ElMjAwJTIwJTIxaW1wb3J0YW50JTNCJTBBJTIwJTIwJTIwJTIwcGFkZGluZy1sZWZ0JTNBJTIwMTVweCUyMCUyMWltcG9ydGFudCUzQiUwQSUyMCUyMCUyMCUyMG1hcmdpbi1sZWZ0JTNBJTIwMCUyMCUyMWltcG9ydGFudCUzQiUwQSU3RCUwQSUwQSU3RA=="] About Genesys Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.Copyright © [cur_year] Genesys. All rights reserved. Terms of Use | Privacy Policy | Email Subscription