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Dernières annonces

More Midsize Organizations Pivot from On-Premises to Cloud Contact Centers

08/07/2018

Genesys Announces New Integration with Google Cloud Contact Center AI

07/24/2018

Create Better Business Results Through AI-powered Customer Experiences

06/19/2018

What's the REAL Risk in Legacy Contact Centers?

06/12/2018

More announcements

Genesys dans l’actualité

Google Contact Center AI makes early inroads in industry

TechTarget | 08/03/2018

How to Identify a High-Performing Tech Job Candidate: 5 Traits

TechRepublic | 08/03/2018

Google Next 2018: A deeper dive on AI and machine learning advances

ZDNet | 08/02/2018

Genesys is Offering the First ‘Fully Integrated’ Use of Google Contact Center AI

MarTech Today | 08/01/2018

More Genesys in the news

Des produits primés, une entreprise reconnue

Gartner Names Genesys a Leader in the 2017 Magic Quadrant for Contact Center Infrastructure

Customer Innovation Awards

Genesys Named a Leader in TWO Forrester Waves™ for Contact Center Interaction Management

Gartner Names Genesys a Leader in the 2016 Magic Quadrant for Contact Center Infrastructure

Blogs

July 12, 2018

[Saga #GSummit18] 1, 2, et 3 objectifs principaux de l’IA

July 12, 2018

[Saga #GSummit18] En route vers la CX Agility !

July 12, 2018

[Saga #GSummit18] Comment piloter la data dans les centres de contact ?

July 12, 2018

[Saga #GSummit18] Deloitte s’interroge sur l’avenir de la relation client dans la banque

Événements

CX19

Denver, CO

Start Date:06/10/2019End Date:06/13/2019

Gartner Application Strategies & Solutions Summit

Las Vegas, NV

Start Date:11/27/2018End Date:11/29/2018

G-Summit Chicago 2018

Chicago, IL

Start Date:11/14/2018End Date:11/14/2018