Genesys Administrator V8

Centralized administration, management, deployment across suite

Genesys Administrator is a single, unified, web-based application that provides the ability to deploy, provision, and monitor all Genesys applications. IT and operations managers can define role-based access to empower business users across your organization to answer their own questions by putting the data and processes they need at their fingertips when they need it.

Deployment provides capabilities for managing and installing Genesys software applications on local and remote hosts. Provisioning supports creation, deletion, and modification of Genesys configuration data, applications, and resources as well as Solution Control for starting and stopping Genesys applications and solutions. Operations enable operational management of outbound and proactive calling sessions; load, start, stop, manage. Monitoring delivers status monitoring of the Genesys environment to include access to the centralized log and alarm management.