Make every
moment count

Europe’s definitive customer
experience event

Amsterdam, The Netherlands
10–12 September 2019

Early bird pricing extended! Register before 22 July and save €500.

Dive into the future of customer experience at G-Summit Europe.

Learn about emerging technologies, talk with peers and explore the future of customer experience. In the process, you’ll learn how to make every moment count for your customers, for your agents and for your business. Make every moment count at G-Summit Europe — and each day forward — as you engage with customers and take their experiences to new heights.



Customer Experience and IT professionals under one roof.



Breakout sessions designed to take your team to the next level.



Sponsors representing the newest and most innovative technologies.

The Amsterdam Conference
Centre, Beurs van Berlage

This vibrant meeting place is a landmark in the heart of Amsterdam. Located in the former stock exchange building, the conference centre is conveniently located opposite Central Station and around the corner from Dam Square.

What to expect at G-Summit Europe.

Read what attendees are saying about attending the Genesys user conference.

“Attending a Genesys conference is an awesome experience. The main stage speakers are great, but especially the breakout sessions can provide something valuable for everyone as they are divided in tracks for techs, managers, etc.“

Sven Kaschube
BCD Travel Services GmbH

“The meetings, trainings and sessions feature industry speakers, specialists, workshops and individual consultations that greatly benefit my work. With the comprehensive agenda, I was able to look into topics we are working with in our contact center projects, like performance improvements.”

Jakob Ingvaldsen
Carl Zeiss AG

“Collaboration and networking with Genesys employees and also other customers provides a huge opportunity to improve the usage of the solutions in the future. Also, it triggers new ideas about additional or new areas to explore.”

Torsten Moritz
Bosch Service Solutions

Need to convince your boss?
Make your case.

At G-Summit Europe you’ll learn about product enhancements, the latest innovations and experience breakout sessions planned with your job in mind. You’ll meet peers, hear from analysts and industry thought leaders, and get the most current info about Genesys products and services — and much, much more.

We’ve created this letter to help you show your boss why it’s important for you to be here.

“The value of connecting with people, establishing and maintaining your network is priceless. Gaining new ideas from other markets and thinking about added value for your business is awesome, too.”

Sven Kachube
BCD Travel Service GmbH

Stay connected: #GenesysLive

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