Europe’s definitive customer
Amsterdam, The Netherlands
10–12 September 2019
Early bird pricing extended! Register before 22 July and save €500.
Learn about emerging technologies, talk with peers and explore the future of customer experience. In the process, you’ll learn how to make every moment count for your customers, for your agents and for your business. Make every moment count at G-Summit Europe — and each day forward — as you engage with customers and take their experiences to new heights.
Customer Experience and IT professionals under one roof.
Breakout sessions designed to take your team to the next level.
Sponsors representing the newest and most innovative technologies.
This vibrant meeting place is a landmark in the heart of Amsterdam. Located in the former stock exchange building, the conference centre is conveniently located opposite Central Station and around the corner from Dam Square.
Read what attendees are saying about attending the Genesys user conference.
“Attending a Genesys conference is an awesome experience. The main stage speakers are great, but especially the breakout sessions can provide something valuable for everyone as they are divided in tracks for techs, managers, etc.“
BCD Travel Services GmbH
“The meetings, trainings and sessions feature industry speakers, specialists, workshops and individual consultations that greatly benefit my work. With the comprehensive agenda, I was able to look into topics we are working with in our contact center projects, like performance improvements.”
Carl Zeiss AG
“Collaboration and networking with Genesys employees and also other customers provides a huge opportunity to improve the usage of the solutions in the future. Also, it triggers new ideas about additional or new areas to explore.”
Bosch Service Solutions
At G-Summit Europe you’ll learn about product enhancements, the latest innovations and experience breakout sessions planned with your job in mind. You’ll meet peers, hear from analysts and industry thought leaders, and get the most current info about Genesys products and services — and much, much more.
We’ve created this letter to help you show your boss why it’s important for you to be here.
“The value of connecting with people, establishing and maintaining your network is priceless. Gaining new ideas from other markets and thinking about added value for your business is awesome, too.”
BCD Travel Service GmbH