Live webinar

Genesys Cloud AI: Built differently for instant value

September 12, 2024 @ 11am PT / 2pm ET

Discover how Genesys Cloud AI is uniquely built to stand out in the market. Our AI is distinctively developed in-house and seamlessly integrated into a comprehensive customer experience (CX) platform. By integrating AI into customer journeys and real-time interactions, Genesys Cloud AI reduces customer and employee effort while achieving important business outcomes.

We tackle complex issues related to ethics, data, training and compliance, providing you with immediate value. Discover how our innovative approach to AI delivers a superior, sustainable experience — making Genesys Cloud AI the top choice for CX leaders seeking efficient and ethical AI-driven solutions.

Webinar key highlights:

- Ensuring the safety and control of your and your customers’ data.
- Navigating modern AI regulations across different geographies and their impact on go-to-market strategies.
- Understanding the challenges of context management in AI solutions, particularly for CX.
- Evaluating the potential for AI solutions to provide instant value.

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Meet the Speakers

Brett Weigl
SVP Product Management, AI
Genesys

Joe Smyth
SVP Product Development
Genesys

Rahul Garg
VP Product Management, AI and Self-Service
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.